Job Description

Be part of something altogether life-changing!

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us \xe2\x80\x93 working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity \xe2\x80\x93 so you can grow your career and expand your skills in the long term. Your health and wellbeing are important to us and together we will not compromise on safety in the workplace or the environment.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we\xe2\x80\x99re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you\xe2\x80\x99ll do

• Quoting, Order and Contract Management of capital equipment, consumables, and services, using our SFDC and Sage X3 systems.
• Managing intercompany orders in Oracle and Sage, including
• Opportunity and funnel management in SFDC
• Forecasting customer product sales
• Working closely with our customers to support the sale of customized products
• Responsible for maintaining the CRM (Customer Relationship Management system) by documenting customer communications and activity
• Provide excellent customer service by following through with prompt and effective responses to customer inquiries
• Establish and maintain strong relationships with customers
• Support the Customer Onboarding Initiative
• Collaborate across departments (Customer Service, Planning, Manufacturing, Shipping and Finance) to communicate and meet customer requests in a timely fashion
• Propose and facilitate internal process improvements

Who you are

• Extensive Inside Sales and/or Order Management experience within a high-tech manufacturing company - 5-10 years\xe2\x80\x99 experience
• Experience with the commercial sale of capital equipment and associated products is highly desirable
• Excellent Customer Service, Interpersonal and Organizational skills
• Proven track record to successfully support and manage customers
• Outstanding written and verbal communication skills
• Relevant experience with CRM and ERP systems is required
• Science and/or pharmaceutical background is desirable but not essential
• Ability to handle multiple projects in an efficient and timely manner.
• Highly motivated and capable of working effectively both individually and as part of team
• A business degree or diploma is desirable

When you join us, you\xe2\x80\x99ll also be joining Danaher\xe2\x80\x99s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you\xe2\x80\x99ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you\xe2\x80\x99ve ever wondered what\xe2\x80\x99s within you, there\xe2\x80\x99s no better time to find out.

Danaher