Job Description

Overview

We are seeking a motivated and detail-oriented Sales Support Coordinator to join our dynamic team. The ideal candidate will play a crucial role in supporting the sales department by ensuring smooth operations and excellent customer service. This position requires strong organizational skills, the ability to multitask, and a passion for helping clients achieve their goals.

Responsibilities

Assist the sales team with administrative tasks, including preparing sales reports and presentations. Manage customer inquiries and provide timely responses to ensure high levels of customer satisfaction. Maintain accurate records of customer interactions, sales activities, and follow-up actions. Maintain and update the CRM system on a daily basis. Assign projects to Sales Support team members and oversee their progress. Provide regular coaching to Sales Support team members on operational procedures. Facilitate weekly meetings for the Sales Support and Production teams. Manage the internal calendar for the Sales Support team. Address and resolve any issues that arise during the sales process.

Skills

Exceptional organizational skills with strong attention to detail. Ability to prioritize tasks based on urgency and work autonomously. Capacity to perform under pressure while maintaining quality. Clear and effective written communication skills. Resourcefulness and strong problem-solving abilities. Quick learner with the ability to collaborate effectively as part of a team. Customer-focused mindset with a commitment to delivering exceptional service. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Previous experience in sales support or administrative roles is preferred but not required. Proficiency in written and spoken English is required; proficiency in French is an asset but not mandatory.
Job Types: Full-time, Permanent

Pay: From $48,000.00 per year

Benefits:

Casual dress On-site parking
Language:

English (preferred)
Location:

Montreal, QC H2N 2B7 (required)
Work Location: In person