Job Description

Are you passionate about providing marketing support to both internal and external customers? Do you enjoy teaching and training others on best practices and proper product use? Do have an interest in learning the business side of the healthcare industry?

If you responded yes to the above questions, Trudell Healthcare Solutions Inc. "(THS)" currently has an exciting opportunity for you as a Sales Support Coordinator!

Our Company:

Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers' expectations in delivering cost effective solutions to improve patient outcomes.

The Position:

This position provides support directly to the Product Managers and indirectly to the Sales and Customer Experience teams. The Sales Support Coordinator will support and facilitate requests from the Sales and Marketing teams. The Sales Support Coordinator will be responsible for the marketing inbox and will support product information requests as well as conference requests. This position is also responsible for building strong working relationships with the sales team and maintaining cross functional collaboration.

Key Responsibilities:

Business Development

Utilize vendor websites and external resources to maintain up to date knowledge of product lines. In conjunction with the Product Manager, support the creation of business plans for select products. Participate in the execution of clinical implementation plans for key products. Remain abreast of evolving product trends, customer needs and sales team leads. Maintain and grow vendor relationships.

Product & Sales Support

Develop extensive knowledge of supplier products to effectively source competitive cross references. Maintain product related information within Enterprise Resource Planning (ERP) system. Maintain effective management of the product set up process. In conjunction with the Product Manager and Finance assist to establish a pricing strategy. Analyze product and market trends to develop insights and build opportunities. Participate in quarterly business reviews as required. Manage the Marketing inbox. Participate in Request For X (RFX) review and responses as required. Develop an understanding of the Request For Proposal (RFP) bid process as defined by the Product Manager. Provide marketing campaign support. Support the Trial and Evaluation (T&E) process for the Sales team. Support the development/maintenance of online product education platform for ongoing learning of sales and marketing team.

Communication

Ensure communication is effective and informative regarding upcoming changes or additions to products as well as issues which may affect the quality of products. Ensure high responsiveness and clear communication to the Sales team. Collaborate with other functional areas across THS to resolve issues and seek out new ways to improve the business.

Administration

Ensure cooperation with special projects as required. Responsible for the marketing inbox.

Requirements, Qualifications & Skills:

Education and Experience

College Diploma in Business, Marketing or equivalent. One (1) to three (3) years' experience in a similar marketing role. Experience in the Healthcare industry is preferred. Knowledge of Medical terminology and product usage in the field is an asset.

Specialized Skill or Knowledge

Strong skills in Microsoft Office applications - Word, Excel, PowerPoint and Outlook Works well independently Strong interpersonal skills

Essential Duties:

Fluent in English both written and oral Ability to lift up to 50lbs (25kg) Ability to travel

Working Conditions:

Office Setting at our London Facility. Frequent interruptions. Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.

Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.



We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted.



Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know.