Job Description

La version francaise est affichee ci-dessous.

Company Description

Royal Alpha Produce is a second-generation, family-run wholesale produce company based in Montreal, QC. We specialize in sourcing and distributing top-quality fruits and vegetables across Canada, with a focus on reliability, personalized service, and strong supplier and customer relationships. Our team is passionate about fresh produce and committed to upholding the values that have driven our business for decades: integrity, efficiency, and care.

Role Description

We are hiring a full-time, on-site Sales Support Associate based in Montreal, QC. The Sales Support Associate will provide essential support to the sales team by assisting with administrative tasks, coordinating customer orders, maintaining customer relationships, and ensuring overall customer satisfaction. This role is key to ensuring smooth sales operations and efficient communication among sales, logistics, and the accounting team.

Qualifications

Strong interpersonal skills, communication skills, and customer service abilities Proven customer support and customer satisfaction skills Excellent problem-solving abilities and strong attention to detail Ability to work well collaboratively in a team environment Experience in sales or customer support is a plus Proficiency in Microsoft Excel and Word Bachelor's degree in Business Administration or a related field is an asset but not required Bilingual (English/French) preferred
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Description de l'entreprise

Royal Alpha Produce est une entreprise familiale de deuxieme generation, specialisee dans la vente en gros de fruits et legumes frais, basee a Montreal, QC. Nous sommes experts dans l'approvisionnement et la distribution de produits de premiere qualite a travers le Canada, en mettant l'accent sur la fiabilite, un service personnalise, ainsi que des relations solides avec nos fournisseurs et clients. Notre equipe est passionnee par les produits frais et s'engage a respecter les valeurs qui soutiennent notre entreprise depuis des decennies : integrite, efficacite et soin.

Description du poste

Nous recrutons un(e) associe(e) au soutien des ventes a temps plein, sur place, a Montreal, QC. L'associe(e) au soutien des ventes offrira un soutien essentiel a l'equipe des ventes en assistant dans les taches administratives, en coordonnant les commandes clients, en maintenant les relations clients et en veillant a la satisfaction globale des clients. Ce role est cle pour assurer un bon deroulement des operations de vente et une communication efficace entre les equipes des ventes, de la logistique et de la comptabilite.

Qualifications

Excellentes competences interpersonnelles, en communication et en service a la clientele Experience prouvee en support client et en satisfaction client Excellentes capacites de resolution de problemes et grand souci du detail Capacite a bien travailler en collaboration dans un environnement d'equipe Experience en ventes ou en support client est un atout Maitrise de Microsoft Excel et Word Un baccalaureat en administration des affaires ou dans un domaine connexe est un atout, mais n'est pas requis Bilingue (anglais/francais) preferable
Job Type: Full-time

Pay: $22.00-$30.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay Retention bonus
Benefits:

Dental care Extended health care Flexible schedule On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Montreal, QC: reliably commute or plan to relocate before starting work (required)
Experience:

B2B sales: 1 year (required)
Language:

English (preferred)
Work Location: In person

Expected start date: 2025-07-07