Job Description

Job Overview

We are seeking a dedicated and experienced Retail Sales Supervisor to join our team. In this role, you will be responsible for overseeing daily operations within the retail environment, ensuring exceptional customer service, and leading a team of sales associates. Your leadership will drive sales performance and enhance the overall shopping experience for our customers. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to manage multiple tasks efficiently.

Duties

Hire and train sales staff Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervise office and volunteer staff

Experience

Proven experience in retail management or supervisory roles is essential. Strong background in customer service with demonstrated ability to lead teams effectively. Familiarity with merchandising techniques, payroll processes, and administrative tasks. Excellent negotiation skills with a focus on achieving sales targets. Bilingual or multilingual abilities are a plus, enhancing communication with diverse customers. Proficient in time management, organizational skills, and bookkeeping practices. Ability to analyze sales data and make informed decisions based on market trends. Join us as we strive to create an engaging shopping experience while fostering a supportive environment for our team members. Your expertise will be invaluable in driving our success in the retail sector.
Job Types: Full-time, Permanent

Pay: $29.00-$36.00 per hour

Expected hours: 35 - 40 per week

Work Location: In person