Job Description

Location: Surrey, BC

Brand: Urban Studio Menswear

Job Type: Full-Time (5 Days a Week)

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About Urban Studio Menswear

Urban Studio Menswear specializes in custom-made suits, sherwanis, groom outfits, and premium menswear. We focus on craftsmanship, perfect fit, and an exceptional customer experience. We are looking for a polished, customer-focused team member to join our growing brand.

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Position Overview

The Sales & Styling Associate will be responsible for assisting clients with custom clothing selections, taking measurements, managing orders, and providing high-quality styling guidance. The ideal candidate is confident, well-spoken, and passionate about fashion and customer service.

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Key Responsibilities

Customer Service & Sales

Greet customers and provide personalized styling guidance Understand client needs and recommend suitable designs, fabrics & fits Manage walk-in clients and appointment traffic Follow up with clients for fittings, pick-ups, and new leads Achieve monthly sales goals
Custom Clothing Support

Take accurate body measurements (training provided if needed) Assist in fittings and alteration notes Coordinate custom orders with production/tailors Maintain detailed records of each client's order
Store Operations

Maintain store cleanliness and product displays Manage WhatsApp/Instagram inquiries Handle basic billing and POS system Assist in photo/video content during new arrivals or promotions
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Skills & Qualifications

Previous experience in sales, retail, or fashion (preferred but not required) Strong communication & customer service skills Good sense of styling and colour matching Confident personality with a positive attitude Ability to handle multiple clients and tasks at once Basic computer & phone communication skills
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What We Offer

Competitive salary + performance-based bonuses Training for measurements & styling Growth opportunities within the brand Friendly team environment Employee discount on clothing
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Schedule

Full-time, 5 days a week 40 hours weekly
Job Type: Full-time

Pay: $17.85-$20.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking Store discount
Experience:

Fashion retail menswear: 1 year (preferred)
Language:

English (preferred) Hindi (preferred) Punjabi (preferred)
Work Location: In person