Job Description

Sales & Reservations Agent

Wild Water Adventures is a premium whitewater rafting operator seeking Sales and Reservations Agents for the 2025 rafting season. Our daily trips take place on the world-famous Kicking Horse River where you will be expected to provide exceptional service to our guests on all our rafting day trips. Come join our dynamic community, make lifelong friends and have a great summer with people who love to embrace life!

Contract length

: 4 Months

Expected start date:

May 12, 2025

Expected end date:

September 18, 2025

Job Type

: Full time seasonal

Wage

: $22 to $24 per hour dependent on previous experience.

Position Summary

Sales & Reservations team members play a key role in the operation of our rafting trips, as they are the first point of contact with guests. They are responsible for handling all reservations and ensuring guests are prepped and excited for their upcoming adventure.

Duties of the Sales & Reservation team include, but are not limited to the following:

Answering all phone and email inquiries in a prompt and friendly manner Processing all bookings through the reservation system Liaise with local hotels, online travel agents, and tour operators when required Continual monitoring of trip capacities/logistics Working closely with the Guiding team, Guest Services Crew, and caterer to ensure efficient trip operations Brochure runs to local areas when necessary Provide outstanding customer service

Qualifications

Previous customer service experience Previous experience in sales & reservations an asset Basic computer skills Excellent verbal and written communication skills Highly organized with attention to detail Friendly personality with a hard-working attitude Able to work independently and as part of a team

Perks/Benefits

Gratuities Staff uniforms provided Staff functions Opportunities to raft when space is available Discount in our retail store Live & work in the beautiful Canadian Rockies!

How To Apply

Please contact info@wildwater.com for all inquiries and resume submissions.

Job Types: Full-time, Seasonal
Contract length: 4 months

Pay: $22.00-$24.00 per hour

Additional pay:

Tips
Benefits:

Company events On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Holidays Weekends as needed
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Expected start date: 2025-06-01