Job Description

If youre looking for a rewarding career with one of Canadas fastest-growing companies, goeasy Ltd. Is the place for you! Recognized as one of North Americas Most Engaged Workplaces, were committed to bringing the best talent onboard to make a difference in the lives of everyday Canadians.At easyfinancial, we specialize in helping Canadians achieve their personal and financial goals. As one of Canadas leading non-prime lenders, we provide secured and unsecured loans of up to $100,000 even when others say no.We are currently looking for a Financial Service Representative to join our easyfinancial North York branch located near Lawrence Ave West and Weston Rd. In this role, you will play a vital role in driving sales and managing overdue accounts through direct customer engagement. By helping customers build their credit with structured monthly payments, youll be making a real impact in their lives.What Youll Do:

• Create exceptional customer experiences through face-to-face, phone and email interactions.
• Show compassion and empathy by understanding customer needs and matching them with suitable financial solutions. Educating customers on building their credit and achieving financial goals.
• Actively prospecting new clients through a combination marketing and outbound sales call activity to drive financial product sales and cross-sell opportunities.
• Clearly explain financial product terms and conditions.
• Assess and evaluate loan applications using financial analysis and risk assessment.
• Manage overdue accounts with effective collections activities.
• Ensure customer applications are completed accurately and efficiently.

What Were Looking For:

• A minimum of 1-2 years of experience in customer service, sales, retail and/or financial services.
• A strong communicator who thrives in customer-facing roles and is passionate about driving sales.
• Empathetic and integrity-driven- you genuinely care about helping customers succeed.
• Able to pass background checks (criminal, employment, and credit).

Why Join Us?Our Benefits and Perks Package is designed to set you up for success:Financial Benefits

• Competitive incentives plans: monthly and semi-annual bonuses.
• RRSP and Employee Share Purchase Plan with matching contributions.

Health& Lifestyle Benefits

• Extended healthcare coverage, including mental health support and virtual healthcare.
• 5 personal days, company-paid volunteer days, Sundays off, your birthday off, and paid vacation days.

Additional Perks

• Access to the Perkopolis employee discount program.
• Discounts on furniture, electronics, and appliances.
• Easyloans: Exclusive access to employee loans with lower interest rates.
• Tuition Assistance Program to support your continued growth.

Recognition & Growth Opportunities

• Opportunities for monthly, quarterly, and semi-annual awards.
• Leadership development programs with over 70% of promotions coming from within.

Why should you work for goeasy?To learn more about our phenomenal culture, check out the video below or go toAt goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

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