Job Description

About the Company

SY & CO. International Trading Corp. dba LJ Building Supply is a fast-growing building materials supplier based in Richmond, BC. We specialize in providing high-quality flooring, fencing, decking, washroom products, and other construction materials to contractors, developers, builders, and retail customers. As our business continues to expand, we are looking for a motivated and customer-focused Sales Representative to join our team.

Position Overview

The Sales Representative will be responsible for driving sales growth, building customer relationships, and promoting SY's building material products. This role requires excellent communication skills, strong product knowledge (or a willingness to learn), and the ability to deliver professional service to both new and existing clients.

Key Responsibilities

1. Sales & Customer Service

Identify new business opportunities and develop relationships with contractors, builders, renovation companies, and walk-in customers. Introduce and promote SY's product lines, including flooring, decking, fencing, and washroom materials. Provide accurate product information, pricing quotes, and recommendations based on customer needs. Follow up on leads, respond to inquiries, and ensure high-quality customer service at all times.

2. Order Handling & Coordination

Prepare sales orders, invoices, and quotations in coordination with the office team. Work closely with the warehouse team to schedule pick-ups or deliveries. Track customer orders and ensure timely fulfillment and customer satisfaction.

3. Market & Product Knowledge

Maintain up-to-date understanding of building materials, industry trends, and competitor products. Participate in product training sessions to improve product knowledge and sales skills.

4. Relationship Management

Build long-term relationships with repeat customers and key accounts. Visit job sites or customer locations when needed to develop business (if doing Outside Sales).

Qualifications

Required

1-3 years of sales experience (building materials, hardware, renovation, home improvement, or related industries preferred). Driver's license (Class 5) for site visits or client meetings. Strong communication, presentation, and negotiation skills. Customer-oriented mindset with a proactive and positive attitude. Ability to work independently and manage multiple priorities. Basic computer skills (email, Excel, CRM, invoicing systems). Fluent in English; Mandarin/Cantonese is an asset given our customer base.

Preferred

Knowledge of flooring, fencing, decking, or general construction materials. Experience working with contractors or B2B clients.

What We Offer

Competitive salary + commission structure Employee discount on building materials Opportunities for career growth in a fast-expanding company Supportive team environment Product training and continuous development
Job Types: Full-time, Permanent

Pay: $3,500.00-$4,000.00 per month

Benefits:

Dental care Extended health care Life insurance On-site parking Store discount
Experience:

Sales: 1 year (required)
Language:

Mandarin (required)
Work Location: In person