Job Description

Job Summary

We are seeking a motivated and experienced Sales Lead to join our dynamic team. The ideal candidate will play a crucial role in driving sales and enhancing customer satisfaction while leading a team of sales associates. This position requires strong leadership skills, a passion for customer service, and the ability to manage various aspects of sales operations effectively. The Sales Lead will be responsible for ensuring that the team meets its sales targets while providing exceptional service to our customers.

Responsibilities

Lead and motivate the sales team to achieve and exceed sales goals. Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience. Supervise daily operations, including staff scheduling, payroll management, and inventory control. Conduct training development sessions for new hires and ongoing training for existing staff to enhance their skills. Assist in interviewing potential candidates to build a strong sales team. Analyze market trends and customer feedback to identify opportunities for growth and improvement. Maintain organized records of sales performance, employee schedules, and training progress. Foster a collaborative team environment that encourages open communication and teamwork.

Requirements

Proven experience in sales management or a similar role with demonstrated success in meeting targets. Strong organizational skills with the ability to manage multiple tasks effectively. Excellent interpersonal skills with a focus on customer service excellence. Experience in supervising or managing teams is preferred. Bilingual abilities are a plus, enhancing communication with diverse customers. Knowledge of payroll processes is advantageous but not mandatory. Ability to develop training programs that enhance team performance. A proactive approach to problem-solving with strong decision-making capabilities.
Join us as we strive for excellence in sales and customer service while fostering an engaging work environment!

Job Type: Full-time

Pay: $17.20-$18.00 per hour

Benefits:

Flexible schedule On-site parking Store discount
Education:

Secondary School (preferred)
Experience:

Microsoft Office: 1 year (preferred) Retail management: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person