Job Title: Sales Lead Location: Kleinburg, ON Reports To: General Manager At KidStrong Kleinburg, we're looking for a confident, people-first Sales Lead who thrives in a fast-paced, family-centered environment. This role is ideal for someone with a strong sales background who can build trust quickly, close leads confidently, and help us grow our KidStrong Kleinburg community. You'll be the first point of contact for families, guiding them from first inquiry to long-term membership, while supporting daily operations and contributing to a positive team culture. Schedule:
Weekends: 9:00 AM - 1:00 PM
Weekdays: 3:00 PM - 8:00 PM
20-28 hours per week on average
Evening and weekend availability is required
Salary: $18-$20/hour + conversion bonus What You'll Do: Sales & Lead Management
Own the lead journey from initial inquiry to membership sign-up
Respond to inbound leads and follow up with prospects using tools like Podium and GloFox
Conduct in-person tours, calls, and follow-ups to drive conversions
Clearly communicate membership options and help families find the right fit
Track sales performance, lead pipeline, and trial conversions
Represent KidStrong at local events and community activations
Customer Experience
Be the face of KidStrong for new and prospective families
Build strong relationships with families to drive referrals and retention
Member Engagement: Resolve concerns and questions with clarity and care
Ensure a clean, welcoming, and on-brand environment at all times
Team Support
Collaborate with the General Manager and coaches to ensure strong execution of daily operations
Help maintain consistency in branding, cleanliness, and service
Support training of part-time staff on the KidStrong experience and sales process
What You Bring:
Experience in a sales-focused role, ideally with high-touch service or membership-based sales
Strong communication and closing skills
A welcoming, confident presence with the ability to build rapport quickly
Tech-savvy with CRM and lead management platforms (GloFox, Podium, HubSpot, or similar)
Bonus: Background in fitness, coaching, education, or early childhood a plus
Must have or be willing to obtain Standard First Aid & CPR-C and a Vulnerable Sector Check
Who You Are:
Driven by goals and energized by meeting (and beating) targets
Friendly, approachable, and calm under pressure
Adaptable, organized, and solutions-focused
Passionate about helping kids and families
Enjoys working on a small but mighty team
If you're passionate about kids, love talking to people, and want to play a key role in helping our center grow, we'd love to meet you.