Job Description

Job Title: Sales Coordinator / Assistant to General Manager

Location:

TRU by Hilton Hotel, Yarmouth, NS

Job Summary:

The Sales Coordinator / Assistant to General Manager will play a crucial role in supporting the hotel's sales efforts, specifically managing meeting room bookings and ensuring seamless coordination of events. This position also provides comprehensive administrative and operational support to the General Manager, contributing to the overall success and smooth operation of the hotel.

Key Responsibilities:

Sales Coordination - Meeting Rooms:

Manage and coordinate all aspects of meeting room bookings and event spaces. Serve as the primary point of contact for clients booking meeting rooms, ensuring all requirements are understood and met. Collaborate with sales and operations teams to confirm event details, including setup, catering, audiovisual needs, and timelines. Maintain accurate records of bookings, contracts, and client communications. Prepare proposals, contracts, and correspondence related to sales and events. Assist in generating leads and follow-ups to maximize meeting room utilization. Coordinate with hotel departments (F&B, housekeeping, front desk) to ensure flawless event execution. Track and report on meeting room sales performance metrics.

Assistant to General Manager:

Provide administrative support to the General Manager, including scheduling, correspondence, and meeting preparation. Assist in daily operational tasks and special projects as assigned by the GM. Serve as a liaison between the GM and hotel staff, guests, and external partners. Help monitor guest satisfaction and address any issues or feedback. Prepare reports, presentations, and other documentation for management meetings. Support HR and employee engagement initiatives as needed. Maintain confidentiality and professionalism in handling sensitive information.
Qualifications:

Previous experience in hotel sales coordination, event planning, or administrative assistance preferred. Excellent organizational, communication, and multitasking skills. Proficiency in Microsoft Office and hotel management software (e.g., Opera, Delphi). Strong customer service orientation and problem-solving abilities. Ability to work collaboratively with multiple departments and external clients. Detail-oriented with a proactive approach to tasks. Flexible to work occasional evenings or weekends as required by event schedules.
Working Conditions:

Fast-paced hotel environment. May require standing for long periods during events. Interaction with guests, vendors, and staff daily.
Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

Dental care Extended health care On-site parking
Schedule:

8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
Language:

English (preferred)
Work Location: In person

Application deadline: 2025-07-31
Expected start date: 2025-08-11