Job Description

Job Summary

Radisson Hotel and Conference Calgary Airport is looking for energetic individuals for the position of

Sales & Catering Manager

to achieve the overall success of the Hotel by leading and maintaining guest standards for sales, by anticipating guest needs and providing friendly, efficient, and superior customer service during all guest interactions.

BRAND:

Radisson:

Hotel and Conference Centre

DEPARTMENT:

Sales & Catering Manager

Job Types

: Full-time

We are looking for a strong

Sales & Catering Manager

to help drive revenue, improvements in service and team building, the successful candidate will be dynamic and engaging, guest focused with an eye for detail, while working toward Radisson Hotel Group Philosophy.

Responsibilities

Sales & Catering Manager:

Duties will include, but not be limited to the following with immediate effect:

Targeting, soliciting, and penetrating new accounts in the Corporate & Social. Conduct outside sales calls, telephone solicitation and site inspections to build relationships, aggressively target new business, and grow accounts. Attend industry events, educational workshops, trade shows, and company sponsored conferences after hours. (As when required) Participate in industry related clubs, societies, organizations and/or committees which may entail after hour meetings. (As when required) Entertain clients on/offsite, representing the hotel in a professional manner. Conduct site tours for potential clients. Participates in applicable Radisson brand corporate training programs. Work with Radisson and hotel sales related systems. Represent the Radisson Hotel & Conference Centre Calgary Airport brand for events, and sales related activities. Evaluate business/sales goals, market opportunities, and available resources to generate profitable strategies. Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy for assigned segments to meet or exceed customer expectations. Work with industry tools such as Opera, CVENT, Lanyon, Meeting Broker, RFP to shift identified market share. Research competitor's sales & event team strategies to identify ways to grow market share. Engage with Radisson brand contacts for required brand sales initiatives, training, feedback and coaching to help others develop their skills and careers. Ensure all client interactions are documented and in hotel database systems. Promote a teamwork environment with effective and clear communication amongst co-workers. Responsible with group booking 10 guest rooms and above with meeting / conference and events and being the main point of contact in sending cost estimate, contract, booking rooms in Opera and meeting rooms in Delphi and once event is confirmed, contract / file is being passed over to catering department to prepare of banquet event order. Ensuring rooms & Event billings are all in order and accurate and PM accounts are being closed in a timely manner. Social media and other duties may be required.

Requirements

This is an excellent opportunity for an outgoing, self-motivated, goal-oriented individual, with proven success in meeting sales targets and the ability to integrate well into a strong team environment. A minimum 3-4 years proven hotel sales experience is required, and candidates must also have exceptional Guest Service, negotiation, communication and organizational skills, fine attention to detail, and knowledge of Microsoft Office, Lanyon, Cvent, Salesforce, and OPERA property management system. Additional languages are an asset.

You must be legally entitled to work in Canada to apply as the employer does not have a Labor Market Impact Assessment (LMIA) that would support a foreign worker.

Salary:

Competitive salary based on experience.

We thank all applicants for their interest in Career opportunities with The Radisson Hotel and Conference Center Calgary Airport, however, only those applicants we wish to interview will receive a reply to their application.

Experience:

Sales & Catering Manager

: 2 years (Required)

Job Type: Full-time

Language:

English (preferred)
Work Location: In person