Position Title: SALES ASSOCIATE | DRIVER Job Type: FULL TIME Location: COQUITLAM Compensation: $18.00 - $24.00 per hour based on experience) WINDSOR PLYWOOD We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple \xe2\x80\x93 focus on our customer\xe2\x80\x99s needs and provide outstanding customer service. We\xe2\x80\x99re more than a local building supply company, and our business model is also very different. Most of our locations are family affairs \xe2\x80\x93 independently locally owned and operated, not top-down like most franchise groups. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers. We are proud to have been in business 50 years with stores across Canada and in the Pacific Northwest region of the United States. SUMMARY OF POSITION The Sales/Driver position is critical to the successful operation of the Windsor Plywood Store. The main focus will be sales but willing to help with deliveries when needed. Our Sales staff work with our customers through the entire sales cycle \xe2\x80\x93 from initial greeting of customer by name to the final handshake after loading vehicle. The products require a solution & suggestion-based approach to complement our customers\xe2\x80\x99 projects. This ensures a dynamic & exciting sales experience for everyone involved \xe2\x80\x93 far different from our competitors. The driver role requires pickup and delivery of building materials. This is done along with supporting Yard related activities \xe2\x80\x93 including loading & unloading with Forklifts. The role is physically demanding requiring unloading on site by hand. THE BENEFITS
Gain experience working with a Building Supply Company in business for 50+ years
Competitive Pay | Extended Health Benefit Program
Dental, Pharmaceutical, Travel Insurance, Life | LTD insurance
Paid vacation time & paid Sick-Days
Sales team not required to regularly work Evenings, Sundays & Statutory Days Off
Employee Mental Health & Well-Being program and resources
PERKS: Employee deep-discounted pricing on all products | Paid-training opportunity
KEY RESPONSIBILITIES
Ensure every customer experience exceeds the customer\xe2\x80\x99s expectations \xe2\x80\x93 go the extra-mile\xe2\x80\x9d
Promote features/benefits of all products & services provided \xe2\x80\x93 \xe2\x80\x9cdrive sales\xe2\x80\x9d
Actively participate, help develop, and contribute to sales training initiatives
Find innovative methods to supply products to customers currently out of stock
Placing regular stocking & Special Orders and processing front-counter transactions
Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
Handle customer problems & complaints in a positive & constructive manner
Loading, transporting, and delivering items in a safe, timely manner with our cube van and pick-up truck
Providing excellent customer service, answering questions and handling complaints
Loading & unloading of Trucks | Yard & Worksites
Demonstrate high-knowledge of inventory details, location & stock-levels on Site
Demonstrate ability to identify grades, dimensions & species of lumber
Required to perform pre-trip and post-trip inspections | Daily equipment inspections follow all Provincial driving rules & regulations
Operate Forklift in a diligent, efficient & safe manner
KEY REQUIREMENTS
Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
Excellent verbal and written communication skills in English
Ability to be personable and social with customers to help deliver sales
Prioritize tasks and manage time effectively, always mindful of the customer
Flexible, honest, acting in all situations with professionalism and integrity
Able to deal with changes, delays, or unexpected events in a professional & timely manner
Able to use woodworking machinery for minimal routine cuts to support large projects in the Shop
Valid class 5 Drivers License is required
Permanent resident of Canada
WORKING CONDITIONS
Positional Tasks
Standing 65%
Walking 20%
Sitting 10%
Front carry (50lbs) 5%
Stair/Ladder Climbing 1%
GENERAL WORKING CONDITIONS \xc2\xb7 Visual ability to use Computer screens & read small-labels \xc2\xb7 Auditory ability to use telephone hand-set \xc2\xb7 Exposure to some wood dust & debris \xc2\xb7 Busy, high-volume work environment engaging with Contractors, DIYers, & Home-Owners Applicants must be legally entitled to work in Canada without sponsorship. We thank you for your interest; however, only those selected for an interview will be contacted. #windsorplywoodishiring Job Types: Full-time, Permanent Pay: $18.00-$24.00 per hour Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Relocation assistance
Store discount
Vision care
Wellness program
Flexible Language Requirement:
French not required
Schedule:
Day shift
Monday to Friday
Weekends as needed
Application question(s):
Tell us why you are interested in working with Windsor Plywood.
Experience:
Sales: 1 year (required)
Building materials: 1 year (required)
Delivery driver: 1 year (required)
Licence/Certification:
Driving Licence (preferred)
Location:
Coquitlam, BC V3B 1B8 (required)
Work Location: In person
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