Job Description

We are ready to recruit another friendly, charismatic member for our Collective. Seeking a rad person who is able to work a variable 2-3 days per week, as well as provide coverage when staff are on vacation leave. We are where passion and paycheque unite. Our new team player should demonstrate a passion for people, vinyl, piercing and tattooing, as they will be assisting with various support functions for our professional piercers and tattoo artists. Studio experience is not mandatory, but a fundamental appreciation and respect for the industries are! Preference given to those with experience providing reception and admin support (including scheduling appointments), and retail customer service. Strong interpersonal, organizational and cash-handling skills are mandatory. We are a wellness-focused company offering opportunities to those seeking advancement and growth. If you are looking for long-term job security in a supportive team environment please apply!

RESPONSIBILITIES

Collective and Other Store Areas as Required

Perform daily opening and closing procedures. Receive and distributes mail/packages, upkeep customer records, log cash tattoo deposits, and conduct inventory counts Maximize sales opportunities by engaging with customers over the phone and in store Provide personalized assistance based on needs and preferences, product information and respond accurately to inquiries regarding jewelry Book, organize and manage appointments, make reminder calls to customers, and maintain a smooth and organized schedule for both customers and service providers Provide assistance by checking-in customers for tattoo and piercing services Assist with consent forms, and ensure customers meet the required condition for services (e.g., are not intoxicated, whether they have eaten prior etc.) Refer customers to piercers for troubleshooting or piercing issues and provide appropriate guidance and support to ensure their satisfaction and safety Maintain an organized and visually appealing store environment. Stock and arrange cases/wall displays to showcase products. Accurately label and displays products to optimize customer visibility and engagement Assist with inventory management by regularly monitoring stock levels and product expiration dates, restocking products, and conducting inventory counts Process financial transactions including cash and electronic payments. Count and cash the till in/out at the beginning and end of the day ensuring accuracy and secures cash in the safe Ensure a welcoming, clean and safe environment for customers and staff by cleaning, sweeping, mopping, dusting, garbage disposal, sanitizes surfaces, displays and products, and restocks cleaning supplies Receive and reviews used vinyls, creates signage, and processes the sale of turntables, music accessories, vinyl records, and CDs Receive cross-training in multiple departments to provide coverage when vacancies arise Handle busy, stressful situations with a calm and professional demeanor Other duties as required

QUALIFICATIONS

Minimum age for this position is 19, no exceptions Must have clear Criminal Record Background check within the last 3 months Class 5 Drivers License Blood Born Pathogens Course, or willing to obtain one Experience in Reception, Booking and Customer Service preferred Knowledge of piercing and tattoo industry preferred Knowledge of infectious diseases, municipal by-laws, Yukon Government environmental health, and industry standards is an asset Team player with positive, charismatic, and welcoming, with an outgoing attitude and strong work ethic Professional, well-groomed appearance and demeanor Able to stand on feet for extended periods of time Able to lift 25lbs
Triple J's credibility is upheld by demonstrating company values including confidentiality and efficiency. We thank all applicants for taking the time to submit their resumes WITH COVER LETTERS outlining their experience and why they would make an excellent addition to the Triple J's team.

Applications without cover letters will not be considered.

Successful candidates will be contacted for a 2-stage interview process, including oral interview and half-day trial shift.

Wage is dependent on experience.

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Expected hours: 19.5 - 25 per week

Schedule:

Day shift Monday to Friday Night shift Weekends as needed
Work Location: In person

Application deadline: 2025-07-25