Job Description

POSITION DESCRIPTION

Job Title:

Sales & Events Coordinator

Department:

Sales & Marketing

Reports to:

Commercial Director

Location:

Toronto

Date:

October 2025

POSITION SUMMARY

The Sales & Events Coordinator provides comprehensive administrative and operational support to the Sales & Events team under the direction of the Commercial Director. This role is responsible for assisting with the preparation of proposals, contracts, and event documentation, coordinating communication between departments, and ensuring the seamless delivery of all group, catering, and event activities. The position requires excellent organizational skills, strong attention to detail, and a commitment to delivering professional, timely, and service-oriented support to both internal and external clients.

PRIMARY RESPONSIBILITIES

Provide daily administrative support to the Sales & Events team, including correspondence, filing, and document management. Prepare, format, and distribute proposals, contracts, banquet event orders (BEOs), and related documentation. Maintain accurate and organized records of group and event files, correspondence, and billing information. Input and update data in sales and event management systems, including room blocks, meeting arrangements, and client profiles. Track leads, prepare reports, and maintain database accuracy as required by the Commercial Director. Coordinate with internal departments (Reservations, Operations, Food & Beverage, Culinary, Finance) to ensure event details are accurately communicated and executed. Assist in the preparation of sales kits, collateral materials, and presentations. Respond to client inquiries and internal requests promptly and professionally via phone and email. Support site inspections, client walkthroughs, and pre-conference meetings as needed. Ensure compliance with company policies, confidentiality protocols, and service quality standards. Maintain a professional appearance and uphold the company's image of excellence at all times. Perform other reasonable duties as assigned by the Commercial Director.

PREFERRED QUALIFICATIONS

High school diploma or equivalent required; post-secondary education in Hospitality, Tourism, or Business an asset. Minimum 1 year of experience in hotel administration, sales, or event coordination preferred. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity with hospitality systems such as Opera, Sales & Catering, or similar is an advantage. Strong written and verbal communication skills. Excellent organizational skills with attention to accuracy and detail. Ability to manage multiple priorities and deadlines in a fast-paced environment. Demonstrated commitment to service excellence and teamwork.

ATTRIBUTES

Professional demeanor and interpersonal skills. Positive, proactive, and detail-oriented approach. Strong sense of accountability and ownership in all tasks. Collaborative team player who fosters effective communication.
Adaptable and eager to learn in a dynamic environment

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Work Location: In person