Job Description

Sales Consultant - NL/NLW


Purpose


To provide exceptional and professional service to our customers looking to purchase new eyewear.


Main Responsibilities

You are responsible for exceeding our customer's expectation by creating a positive experience during their visit at our store. You ensure our customers are greeted and welcomed into our store in a timely, professional, and engaging manner You initiate consultations by asking open-ended questions to learn about our customers' preferences and needs You assist our customers through the process of finding the perfect pair of glasses through honest and confident feedback based on style, function, and fit You are knowledgeable of our lens and frame products in order to educate and better assist our customers You perform basic technical measurement and adjustments of eyewear (training provided) You assist our customers in placing orders and accurately process customer payment transactions You achieve and exceed monthly sales targets You assist in opening and closing store procedures You follow best practices in loss prevention You ensure all eyewear product and shelves are clean and dust free at all times You perform other tasks as needed, including maintaining store cleanliness, entering stock, inventory counts, and other duties assigned

Requirements and Work Conditions

You have previous retail sales or customer service experience You have a great attitude towards customer service You have a genuine desire to make a difference in people's lives You have excellent computer skills and working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint) You work as a team player to ensure each customer receives the best service possible You demonstrate initiative in learning and understanding new products, services and promotional offerings You are committed to driving sales and working as a team to achieve store targets You have excellent communication skills You have great sense of humor and a positive attitude You are open minded and adaptable to new environments * You have a flexible schedule with the ability to work evening, weekends and some holidays