Job Description

Backyard Canada - Calgary, AB

Full-time | On-site | Competitive Salary

About Backyard Canada

Backyard Canada is a rapidly growing Calgary-based retailer specializing in hot tubs, saunas, cold plunges, and outdoor living products. We help Canadians create beautiful, functional backyard spaces -- and we're looking for a

Senior Administrator

to help keep our operations running smoothly as we grow.

Position Overview

We're looking for a detail-oriented and highly organized

Senior Administrator

to support our day-to-day operations, manage orders and inventory, communicate with clients and suppliers, and help lead the administrative side of our business. This role is ideal for someone who enjoys structure, thrives under pressure, and wants to grow into a leadership position.

Responsibilities

Process and track product orders with multiple suppliers. Monitor incoming and outgoing inventory and maintain accurate records. Communicate order updates, shipping timelines, and delays with clients. Collect final payments before orders ship and track accounts receivable. Manage outstanding client orders and ensure timely follow-ups. Coordinate deliveries between suppliers, shipping partners, and customers. Track backorders and proactively communicate updates. Support the sales team by reviewing invoices for pricing and accuracy. Handle client service issues with professionalism and empathy. Conduct physical inventory counts and help maintain stock levels. Reorder popular items before inventory runs low. Build and maintain strong relationships with suppliers and logistics partners. Provide management with regular reports on orders, inventory, and payments. Identify opportunities to improve efficiency and streamline processes.

Skills and Qualifications

Highly organized and detail-oriented. Excellent communication and interpersonal skills. Strong critical thinking and problem-solving abilities. Calm and professional under pressure. Emotionally mature with strong customer service skills. Ability to perform some light physical work (packing orders, lifting boxes). Experience with inventory management, QuickBooks, or CRM software is an asset. Previous experience in operations, logistics, or administrative coordination preferred.

Why Join Us

Be part of a fast-growing company where you can make an immediate impact. Opportunity to grow into a leadership role as the team expands. Supportive, entrepreneurial environment. Competitive compensation and room for advancement.

Location:

Calgary, AB (On-site)

Schedule:

Full-time, Monday to Friday

To Apply:

Submit your resume and a brief cover note telling us why you'd be a great fit for the role.

Job Types: Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Work Location: In person