Job Description

The MPS team is seeking a

Sales & Account Manager

with experience in service-based sales, account management, and commercial grounds maintenance.

This role has two primary purposes:

Actively pursue the acquisition of new clients while also increasing the volume of services we provide to existing clients. Serve as an account manager, ensuring customers receive timely, high-quality services and quick resolution to complaints and concerns.
To be successful in this role, you must have proven B2B sales experience in a related industry. Industry knowledge, including horticulture and commercial snow removal, is considered a strong asset. This position also requires someone who is passionate about building customer relationships, detail-oriented, has excellent communication skills, and enjoys the challenge of commercial sales.

The ideal candidate will thrive in a collaborative environment, actively contributing to company sales goals and supporting colleagues across departments to ensure exceptional service delivery and continuous improvement.

A successful addition to the MPS team is someone who's motivated, excited by change and growth and presents new ideas.

Major Responsibilities:

Serve as "first contact" for potential new customers in Grounds Maintenance and Snow divisions Attend regular meetings with multi-residential property managers, HOAs and board members Collaborate with Snow and Grounds divisions to ensure customer expectations are achieved Respond to customer enquiries, concerns and complaints, with an eye to providing resolution and win-win solutions Develop strong customer relationships through proactive communication and contact Respond to appropriate RFP's, RFQ's Bids and quote requests Create, send, and track customer contract renewals, to improve retention Incident investigation and documentation Assist in developing pricing strategies Develop, and assist in all appropriate sales and marketing campaigns Any additional MPS related tasks as they may arise

Knowledge and Skill Requirements:

Advanced landscape knowledge Excellent communication skills Strong computer skills including MS Office and Infusionsoft G License Strong math and English skills (both oral and written) Minimum 3 years experience in sales in a related industry Strong leadership skills Completion of Bachelor of Commerce/Business Administration degree

Come be a part of our team!

MPS is involved in all aspects of commercial grounds maintenance, snow removal, as well as residential design and build. This allows us to offer both seasonal and year-round, full time employment. In 30+ years of business, MPS has developed a solid and long term customer base. We have built a reputation for quality, prompt and dependable service. MPS is always looking for individuals who bring value and possess a great attitude, to be part our team. Check out our website at www.aboutmps.com

Job Types: Full-time, Commission, Permanent

Pay: $80,000.00-$90,000.00 per year

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Vision care
Experience:

Customer service: 2 years (required) Landscape Industry: 3 years (preferred) B2B sales: 3 years (required)
Licence/Certification:

driver's license (required)
Work Location: In person