Job Description

Location:
Environmental Services
Sussex Health Centre ~ Saint John ~ Horizon Health Network ~ Health Network
Language requirement:
English Essential
Schedule:
Subject to change due to operational requirements
Job Classification:
Non Bargaining
Job Classification Type:
Management and Non-Bargaining
This is the life-changing opportunity you've been looking for.
Horizon Health Network in beautiful New Brunswick is looking for a Manager, Food Service, Environmental Services and Patient Support to join our team!
Horizon Health Network (Horizon) is seeking a strategic, dependable, and adaptable individual to join our team as Manager, Food Services, Environmental Services, and Patient Support. The ideal candidate will have demonstrated leadership in managing complex healthcare support service operations, including food services and environmental services, with a strong commitment to patient-centered care, team collaboration, and service quality.
Why you should work here
Working for Horizon gives you a career that provides an East Coast lifestyle and the chance to make a big difference in the lives of New Brunswickers.
This position comes with a competitive salary, paid time off, sick benefits, employer-paid contributions into our government pension plan, and a remote work policy (based on operational needs and eligibility status).
Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.
Who you are
You have worked in healthcare, hospitality, or food/environmental service management for a minimum of 2 to 5 years. You have experience in managing multidisciplinary support service teams, overseeing budgets, ensuring regulatory compliance, and enhancing customer satisfaction in a healthcare or institutional setting. You have an intermediate to advanced proficiency level in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
You have strong leadership and interpersonal skills, a high regard for confidentiality, and the ability to work collaboratively with a range of professionals and teams.
Education Required

• Bachelor's Degree in Nutrition;

OR

• Bachelor's Degree in Food or Hospitality with a Management focus or a recognized specialty in Food Service Management.
• Training or experience in Environmental Services is considered an asset.

Experience Required

• Minimum of 2-5 years of progressive experience in food services or healthcare operations.
• Knowledge of cleaning procedures, sanitation standards, housekeeping equipment, food delivery systems, and infection prevention protocols.

Language Requirements

• Written and spoken competence in English is required at an advanced level.
• French language skills are considered an asset.

What you will do
As the Manager, Food Services, Environmental Services, and Patient Support, you will:
Leadership & Human Resources:

• Lead and coach a diverse team of staff and supervisors in food and environmental services.
• Manage staffing levels and performance through recruitment, training, mentoring, and performance reviews.
• Foster a respectful and inclusive workplace and promote Horizon's mission and values.
• Collaborate with union representatives and administer collective agreements fairly and consistently.

Food Services:

• Manage and supervise daily operations of Food Services, ensuring safe food handling, high service standards, and nutritional quality.
• Develop and monitor departmental budgets and purchasing.
• Lead initiatives in menu development and service innovation.
• Maintain compliance with sanitation standards and respond to public health inspection findings.

Environmental Services:

• Oversee Environmental Services operations including cleaning, linen distribution, and special projects.
• Monitor quality assurance and ensure compliance with safety and infection control standards.
• Investigate and implement new procedures, materials, and equipment to improve service delivery.
• Maintain open communication with other departments to address service quality and employee performance.

Communication & Customer Focus:

• Model excellent customer service and foster a customer-focused culture.
• Actively respond to patient and team feedback to improve services.
• Ensure clear communication and collaboration between departments and staff.

Interested? Apply Today!
To learn more, visit
Horizon Health Network (Horizon) only accepts on-line applications.
About Horizon's Recruitment Process
We thank all applicant who apply; however, only those selected for further consideration will be contacted. All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.
Horizon's recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon's hiring purposes.
Diversity Statement
Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.