Job Description

Who we are:
Four Seasons Sales is Canada\xe2\x80\x99s fastest growing RV dealer group with locations in Winnipeg, Virden, Regina, and Medicine Hat. Four Seasons carries travel trailers, fifth wheels, and toy haulers from all of North America\xe2\x80\x99s top manufacturers. In addition, Four Seasons also runs the most comprehensive Emergency Road Service program in the business. Our company is built on exceptional customer service and we are dedicated to creating a team that supports this value. What we\xe2\x80\x99re looking for:
Four Seasons Sales RV Service Technicians are responsible for performing RV unit maintenance and repair work in accordance with dealer and factory quality standards. This includes work on new units as well as customer units. Duties and Responsibilities:

• Complete assigned work as efficiently as possible to satisfactory completion.
• Make sure all paperwork is complete and processed for each work assignment.
• Make sure you write all information correctly and legibly on repair orders so that all personnel may decipher what is needed or what has been completed on the unit.
• Write up a description of corrective parts on the repair order tech sheet.
• Complete the information required on the repair order (I.E. VIN, odometer, model, serial number of appliance) to identify unit and specifications.
• Ensure time ticket is correctly and fully completed \xe2\x80\x93 include repair number and employee name.
• Complete P.D.I. (Pre-Delivery Inspection). Inspect the various operations of the unit as outlined by the PDI checklist. Make a detailed list of problems and make all necessary adjustments. On a new unit, repairs must be added to the repair order by the PDI writer and claimed through the manufacturer for warranty reimbursement. On a used unit, write up a complete list of problems and give it to the PDI writer. All required repairs are to be approved by the Sales General Manager before adding them to the repair order.
• Notify the service advisor/PDI writer if the time recorded on the repair order is not sufficient before doing the repair. The customer may have been already quoted and need to be re-contacted to authorization further charges.
• Assist the Service Advisor to flag time on repair orders by giving them the repair order and your time ticket when you complete a job. The Service Advisor should flag your time at the window. On exception, the controller may give you your next job, have you punch the time ticket, and then flag your previous time while you have started your next job
• Perform corrective repairs in accordance with factory and dealership quality control standards
• Provide a half hour notice when your job is almost complete so the Shop Controller can get your next job and trailer ready
• Return all warranty parts to warranty with a tag and all applicable information
• Have the Parts department fill out special order forms when the parts are not in stock. Staple the white copy to the repair order
• Develop and sustain production knowledge pertinent to the dealership at a level which will let you do your job correctly and timely
• Hand in all time tickets at the end of the day, correctly and fully completed
• Clock off a completed unit on your time ticket unit as soon as it is finished do not wait until a new unit comes is delivered to your bay
• Show courtesy and tact at all times when dealing with others
• Be willing to work weekends as scheduled
• Perform any other responsibilities as assigned by management

Core Competencies and Qualifications:

• Red Seal certification considered an asset
• 2 years of general mechanical, technical, and/or electrical repair experience
• Customer service experience
• Excellent communication skills
• Works well in a team environment
• Problem solving skills
• Accountability and dependability
• Operating equipment
• Ethics and integrity

Job Types: Full-time, Permanent Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay

Experience:

• mechanical, technical, and/or electrical repair: 2 years (preferred)

Work Location: One location