Job Description

Job description

Position Overview:

The Route Supervisor is a results-driven, hands-on leader responsible for guiding and training employees, ensuring efficient daily operations, and delivering high-quality customer service across multiple industries--including restaurants, schools, gyms, healthcare, manufacturing, and childcare facilities. The ideal candidate is organized, punctual, flexible, and able to manage time efficiently, with a proven ability to mentor teams, build customer relationships, and implement best practices at all levels. This role requires the ability to perform all company services as needed and to travel to the USA for training and operational needs.

Why Join Us:

Thriving Business Model:

Contribute to an established yet rapidly growing business with abundant prospects for personal and professional growth.

Competitive Compensation:

$53,000 to $67,000 depending on experience, plus attractive benefits including a car/gas/cell phone allowance and revenue share growth incentives.

Key Responsibilities:

Team Leadership:

Lead, train, and certify technicians, guiding them in service protocols, product usage and opportunities for upselling.

Operational Excellence:

Support the Operations Manager in optimizing technician routes for workload balance and revenue maximization.

Customer Engagement:

Maintain high service standards through consistent quality checks, foster relationships with existing and prospective customers, and actively engage in the Ride Along Program.

Business Development:

Cultivate sales opportunities across various industries, emphasizing restaurant/food establishments, fitness centers, manufacturing, and more.

Product Enhancement:

Drive product quality by identifying improvement solutions and leveraging existing and innovative products effectively.

Inventory and Operations:

Monitor and manage field operations, assist with inventory reconciliation, and ensure operational efficiency.

Hands-On Role:

Perform field duties when needed and operate specialized equipment for optimal service delivery.

Skills and Qualifications:

Leadership Excellence:

Exceptional leadership, problem-solving, and organizational skills.

Effective Communication:

Clear and persuasive communication, both written and verbal, along with strong people skills.

Dynamic Adaptability:

Comfortable in a fast-paced environment, and adept at time management.

Collaborative Mindset:

Ability to build lasting relationships and collaborate effectively at all levels.

Physical Requirements:

Capable of lifting 50 lbs, operating specialized equipment, bending, and sitting.

Requirements:

Valid driver's license and clean driving history.

Experience:

Preferred a minimum 5 years of local supervisory or relevant management experience (preferably in service, logistics, facilities, or related industries).

Education:

High school diploma required; BS/BA in management or relevant discipline is preferred. Experience as a supervisor or in a relevant leadership role. Good communication, facilitation, negotiation and interpersonal skills. Good planning, organizational, analytical, problem solving and leadership skills; able to set priorities and manage multiple tasks. Ability and eligibility to travel to the USA (valid passport and/or required documentation). Ability and willingness to start work as early as 6:00 AM on weekdays. Preference for early morning work is highly valued. Knowledge of MS Office and route management/dispatch software.

Apply now and join us and be part of our daily commitment to positively impact the communities we serve by setting the standard, nurturing development, and actively contributing to a vibrant, customer-centered atmosphere!

Job Type: Full-time

Benefits:

Opportunities for advancement Paid time off Paid training
Schedule:

8 hour shift Monday to Friday Weekends as needed
Ability to Commute: to Burnaby, BC V5C 6S5

Willingness to travel:

A two-week in person training will be conducted in North Carolina USA at the franchisor office. Flight tickets, transportation, hotel, & food will be covered by employer.
Job Type: Full-time

Pay: $53,000.00-$67,000.00 per year

Benefits:

Company car
Work Location: On the road

Application deadline: 2025-07-20