you will ensure that the experience Guests receive inside of the Parlour Inn is as awe-inspiring as its surroundings.
Duties and Responsibilities:
Primary Responsibilities:
Providing personalized and exceptional guest service at every given opportunity
Ensures bathrooms are clean and free of hair
Ensures guest room areas are clean and free of dust
Ensures carpets are vacuumed daily
Ensures corridors and guest room doors are clean
Maintains equipment, locker, cupboards, and vacuums
Ensures cart room and cart are well maintained and organized
Reports any maintenance needed in rooms to the Maintenance Department
Reports anything missing in rooms to the Housekeeping Supervisor on duty
All articles found in rooms to be taken to lost & found daily to ensure the items are logged and labelled correctly
Having a thorough knowledge of Lais Hotel Properties' products and services
Suggesting additional products and services meeting our Guests' specific preferences
Assessing guests' individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests' product or service needs
All other duties as assigned
Grade 12 is recommended
Second language is an asset
Good interpersonal skills and public relations
Self-motivated
Able to work unsupervised
Must be flexible for various shifts including weekends and holidays
Good organization skills
Excellent hygiene is a necessity and standard
Hospitality experience is considered an asset
Excellent communication skills, especially oral and telephone skills
WHMIS training an asset
Previous up-selling and/or sales experience is considered an asset
Personal Attributes:
Ability to handle customer complaints
Punctual and dependable
Good attitude
Confidence in selling and up-selling products and services
Positive sales-oriented personality
Desire to meet goals
Ethical and honest
Physical Requirements:
Lifting and twisting
Pushing
Pulling
Walking
Standing
Stressful deadlines
Please note that this position requires weekend availability.
Questions, quoting the job title and location, may be directed to hr@vintage-hotels.com
Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
Job Types: Full-time, Permanent
Pay: $17.20-$18.11 per hour
Benefits:
Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
Paid time off
Profit sharing
RRSP match
Store discount
Tuition reimbursement
Vision care
Work Location: In person
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Job Detail
Job Id
JD2784570
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Stratford, ON, CA, Canada
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
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