Job Description

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Metis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.





If you are looking for a role where you can lead a team towards the delivery of municipal infrastructure projects for the residents of Halton, we want to hear from you. Over the next 10 years, the Region will be investing over $5 billion in transportation, water and wastewater infrastructure. We are committed to delivering high quality infrastructure for the residents, businesses and visitors to Halton Region, and are looking for dedicated, forward thinking and enthusiastic individuals to join our Public Works team!

As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.

Posting ID:

4708

Department:

Public Works

Division:

Engineering, Construction & Transportation Management

Pay Range:

$57,685 - $72,107

Job Type:

Permanent

Hours of Work:

35 hours per week

Work Location:

Halton Regional Centre - 1151 Bronte Road, Oakville

Employee Group:

OCT

Posting Date:

November 11, 2025

Application Deadline:

November 16, 2025





Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.





If you're enthusiastic about the opportunity to work with Halton Region but don't meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We're always on the lookout for exceptional talent to join our team!

Job Summary

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Responsible for assisting management and staff with program delivery through providing clerical assistance and by responding to, resolving and tracking complaints and inquiries received from the public regarding transportation and road operations services and programs.

Duties & Responsibilities

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Respond, resolve and track inquiries and complaints from the public regarding the Region's road operations/transportation services. Liaise with Access Halton by responding to forwarded calls / inquiries and providing updates on calls and the status of road and transportation services via corporate CRS software (Siebel). Prepare monthly reports documenting incoming and outstanding inquiries. Coordinate and attend Divisional meetings, working groups and workshops. Prepare agendas and minutes for distribution in an accurate and timely manner. Update and maintain filing system, staff training, after hours standby and invoice database. Generate small purchase orders and processes invoices for payment via SAP. Maintain and monitor all purchase orders for Road Operations contracts and consultants. Organize and schedule appointments, Book travel arrangements Provide back up to the Road Operations Administrative Technician. Perform other duties as required.

Skills & Qualifications

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Essential

Post-secondary education in Business. Computer proficiency, particularly with standard office business solutions software. Critical problem solving, analytical and organizational skills. Work well in a team environment.

Preferred

Experience within municipal transportation services. Experience with MS Office, Siebel, Visio and SAP.

Working/ Employment Conditions

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Working Conditions

Travel is required. The incumbent is required to supply their own transportation occasionally.

Employment Conditions

The incumbent will be required to drive a Regional vehicle and will be required to provide a copy of their driver's license and a driver's abstract, by their first day of employment.

Important information about your application:

In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require. Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700. Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting. We encourage applications from all qualified individuals; however, only those under consideration will be contacted. Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment. If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

Halton Region serves more than 624,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to the delivery of high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.