Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity--driving our business priorities alongside meaningful social, community, and societal impact.
How You Will ContributeManage products through the build and test process to ensure readiness for deployment to R&D. Coordinate kit sorting, verification, and distribution to relevant teams. Maintain project schedules, identifying and resolving roadblocks to keep Work in Process (WIP) on track. Provide daily reporting on product build status, including WIP progress, test outcomes, and failure repair updates. Utilize spreadsheet tracking tools to monitor and update the status of builds. Collaborate with the product PM to establish build schedules aligned with R&D timelines. Partner with the process team to design and refine the prototype build process, addressing issues and recommending improvements. Oversee the closeout of builds, including disposition of remaining materials and tracking prototype failure analyses.

The Must Haves7+ years of experience in managing product build and test processes, ideally within an optical or hardware-focused environment. Strong organizational skills to manage schedules and track progress using tools like spreadsheets. Effective communication skills to interface with cross-functional teams, including OPS test engineering, OPS process, and R&D hardware teams. Ability to coordinate with contract workers and external suppliers (e.g., Sanmina) to ensure seamless prototype builds. Experience in tracking and resolving issues through systems like JIRA. Familiarity with failure analysis processes and reporting. Commitment to working on-site five days a week.

Nice to HavesPrevious experience with Reconfigurable Line System (RLS) products or similar optical systems. Knowledge of prototype build processes and debugging techniques. Experience in working with subcontractors and managing external relationships effectively. Proficiency in handling incoming shipments and material distribution. Background in process improvement and feedback implementation. Familiarity with hardware testing and reporting methodologies. Experience in managing complex schedules and coordinating across multiple stakeholders.

Pay Range
The salary range for this role in Ottawa is $88, 600 - $141, 500
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.