Job Description

The Opportunity:

Company, Department:

Nova Scotia Power, Customer Care

Location:

Halifax, Nova Scotia

Type of Employment:

Temporary, Full-Time

Closing Date:

September 24, 2025

We are looking for a

Revenue Specialist

to join our team.

Note: This is an eight months term position.

Key elements of this role include::

As Revenue Specialist you will

be part of a small team responsible for the timely and accurate application of customer payments and refunds for all Nova Scotia Power rate classes including Residential, Commercial, and Industrial.


Specific accountabilities may include but is not limited to:

Performing payment functions such as: recording and reconciling payments, data entry, and additional tasks within the payment function Receive, organize and process mailed payments received by NS Power Investigating and resolving individual payment concerns and requests Providing payment subject matter support to internal and external customers Communicating and working with staff in other departments such as Customer Care, Accounts Payable, Finance, and various other departments as needed. Troubleshooting any issues that may arise


You will be responsible for your personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations. You will be accountable for environmental performance as it relates to the environmental management system processes and initiatives.

During major power outages you will be required to assist the Customer Care Centre by providing customer phone support during and after hours.

These skills will make you successful::

You recognize yourself in most of the following competencies, and where possible possess the skills and experience listed below:

Minimum of Grade XII education or equivalent Related experience in an accounts receivable or financial institution environment Related experience supporting customer information and payment systems is considered an asset, with preference given to candidates having experience with NSPI's Customer Information System (CIS) Competency using MS Outlook, MS Excel, MS Word, SharePoint Strong written and verbal communication skills with the ability to clearly articulate issues Work effectively as part of a small team in a fast-paced, rapidly changing environment Ability to problem solve, make decisions and/or recommendations Organized and detail oriented with the ability to adapt to change Good judgment, initiative, confidentiality, work ethic, and the ability to meet deadlines are of prime importance

At Nova Scotia Power, everyone is a leader in their own right. Our Leadership Competencies set standards that advance our business strategy, deliver results for customers, and provide career development for employees.

Thinks Strategically and Exercises Sound Judgment Drives Operational Success for Customers Builds Strong Collaborative Relationships

We understand that experience comes in many forms, and we're dedicated to adding new perspectives to the team. So, if your experience is close to what we've listed above, please consider applying.
Learn more about our culture and values:

At the Emera Group of Companies, you'll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by

September 24, 2025

and let us know why this role is right for you.
The perks of joining our team? We offer::

Flexibility:

One flexible remote workday.

Health & Wellbeing:

A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.

Grow Your Career:

Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.

Community Engagement & Care:

Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, various committees and employee resource groups, and scholarships for children of employees.

Competitive Compensation:

A comprehensive benefits plan and a Defined Contribution Pension Plan.

Diversity, Equity & Inclusion at Emera:

As one of Atlantic Canada's largest publicly traded companies, we are ranked one of Canada's Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.

Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.
Recruitment & Promotion Policy:

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.