Revenue & Reservations Manager

Winnipeg, MB, Canada

Job Description


Company Description
"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Winnipeg family. What you will be doing:

  • Provide direction and support for leisure and business travel sales managers, to determine effective and engaging rate offers which are then offered to the right customer, in the right channel.
  • Support in evaluating group business to ensure we are maximizing revenues in both guest rooms and food & beverage.
  • Collaborate with the marketing team to ensure the best exposure for our offers.
  • Liaise regularly with the Group Reservations to ensure that contracted group blocks are open for sale via various booking channels, groups are being picked up and that potential attrition charges are communicated.
  • Monitor booking pace for all market segments, and deploying strategies to maximize revenues.
  • Retrieve/prepare daily Revenue Management reports.
  • In collaboration with Sales and the Director, Revenue Management, develop and execute pricing strategies and rate parameters for all revenue streams.
  • Analyze competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
  • In collaboration with Sales & Conference Services, ensure contracted meeting spaces are properly inputted into S&C.
  • Ensure daily communication between Reservations and Front Office regarding inventory, short-term sell strategies, Group/Convention arrivals, sell out strategies.
  • Assist in leading and managing all aspects of the Reservations department and ensure all service standards are followed
  • Responsible for making room reservations for the Leisure/Group/Tour & FIT (Free Independent Traveler) segments as assigned within the department.
  • Maintaining and responding to all requests received in the Reservations email address
  • Maintain good working relationships with Global Reservations Centre, Travel Agents and external /internal Guests
  • Play an active role in the Strategic Planning, Marketing Plan, Budgeting and Forecast process.
  • Stay current with industry trends and how they may impact demand.
  • Other duties as assigned by the Director, Revenue Management.


Qualifications
  • Bachelor degree and/or Hotel Management degree and/or equivalent experience preferred
  • Good knowledge of Opera Sales and Catering, IdeaS Revenue Management Software and GDS\xe2\x80\x99s an asset.
  • Strong knowledge of Opera and Microsoft Excel required.
  • Strategic thinking with a proven ability to mobilize theory into action.
  • Minimum two years of Revenue Management related experience.
  • Previous Front Office Management experience an asset
  • Excellent communication and organizational skills
  • Highly organized with the ability to manage multiple projects under time constraint

Additional Information
Located in the heart of vibrant downtown Winnipeg, Manitoba - at the historic corner of Portage and Main - Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet. What is in it for you:
  • Opportunity for remote work and flexible hours. While this role is designed as a full-time position on-property, there is the opportunity for flexible hours or remote work as business needs allow
  • Employee benefit card offering discounted rates in Accor worldwide
  • Complimentary hot or cold shift meals
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility & Sustainability activities
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Visa Requirements: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

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Job Detail

  • Job Id
    JD2250204
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Winnipeg, MB, Canada
  • Education
    Not mentioned