Job Description

Reports To:

Chief Marketing Officer

About Reliance Foundry

Reliance Foundry is an innovation-driven manufacturer with a legacy of engineering excellence and a bold outlook for the future. We design, produce, and support a wide range of products seen around the world. We are looking for a seasoned professional to join our marketing team.

Role Overview

This is a pivotal role for a highly organized, disciplined leader who bridges the gap between technical engineering knowledge and high-performance sales execution. We are looking for a hands-on manager to lead a team of 6-8 Inside Sales Representatives while simultaneously building the operational infrastructure required to scale.

The ideal candidate possesses a unique blend of construction industry experience, engineering literacy (mechanical/structural/civil), and deep sales acumen. You will not only mentor staff on the subtleties of technical sales but also take ownership of our data ecosystem--developing new SOPs for tools like EUNA and ConstructConnect, and optimizing the sophisticated funnel from Lead to Customer Success.

Key Responsibilities

1. Strategic Leadership & Team Development

Direct Management:

Lead, mentor, and manage a team of 6-8 Inside Sales Representatives to consistent success.

Strategy to Tactics:

Translate high-level organizational strategy into daily tactical direction for the staff, ensuring alignment with company goals.

Advanced Mentorship:

Utilize deep sales experience to coach the team on the nuances of communicating with diverse stakeholders in the construction industry (architects, engineers, contractors).

Performance Accountability:

Conduct daily huddles and monitor output targets, serving as an accountability partner to ensure discipline and focus.

2. Operational Excellence & SOP Development

Process Engineering:

Identify gaps in current workflows and develop, document, and enforce new Standard Operating Procedures (SOPs) to optimize conversion rates.

Tool Implementation:

Lead the integration and optimization of new sales intelligence software, specifically

EUNA

and

ConstructConnect

, creating metrics and SOPs to ensure high adoption and ROI.

Administrative Optimization:

Liaise with marketing, operations, and finance to remove bottlenecks, ensuring reps spend maximum time selling.

3. Pipeline, Funnel & Data Management

Full Funnel Oversight:

Manage the end-to-end funnel with a sophisticated understanding of the customer journey, from initial Lead generation through to RFQ, Sales Order, and long-term Customer Success.

Data Analysis:

Utilize advanced Excel skills and CRM data to generate actionable insights, improve forecasting, and drive decision-making.

Pipeline Health:

Monitor pipeline health, ensuring timely follow-ups and data accuracy across all systems.

Qualifications

Education & Technical Background

Required:

Educational background in

Mechanical, Structural, or Civil Engineering

.

Required:

Proven experience in the

Construction industry

or manufacturing of construction products.

Required:

Strong proficiency in data analysis using

Excel

.

Experience & Skills

Sales Leadership:

Proven experience leading and mentoring inside sales teams, with a track record of improving closing techniques and soft skills.

ERP & CRM:

Experience with

ERP systems is required

. Proficiency in

NetSuite

is highly preferred.

Process Oriented:

Demonstrated ability to create structure out of ambiguity, writing and implementing effective SOPs.

Soft Skills:

Highly organized, structured, and disciplined with excellent problem-solving capabilities.

Success Metrics

Increase RFQ to Sales Order (SO) conversion rate by +10%. Meet and/or exceed annual revenue targets. Successful implementation and adoption of EUNA and ConstructConnect workflows.
Job Type: Full-time

Pay: $85,000.00-$105,000.00 per year

Benefits:

Casual dress Company events Dental care Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Application question(s):

Are you legally entitled to work in Canada? Do you live in the Vancouver Lower Mainland?
Work Location: In person