Job Description

What will be your daily pursuit?
Your daily pursuit is leading the retail team in offering unique, locally inspired products while creating a welcoming atmosphere for our guests.
What will your compensation be?
The starting salary for this position is $20.00 per hour
When does this adventure begin?
This is a full-time regular position beginning March 3, 2025.
What perks can you expect?

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

What will you do in this job?

• Train, support and coach retail team members in the proactive sales of retail merchandise.
• Ensure stores are adequately stocked for the day and merchandise displays are maintained and organized throughout the operating day.
• Responsible for daily cash handling practices and safeguards, including proper use of POS stations, cash floats, change orders and cash outs.
• Ensure a memorable and positive experience for our guests and staff through implementing and delivering the standard operating policies and procedures as they relate to our hospitality, retail operations, safety and employee engagement standards and practices.
• Providing leadership and accountability to team members to ensure they meet all expectations of their role.
• Assist with scheduling and managing daily staffing resources to expected business volumes
• Directly support retail agents in any service recovery issues that may arise reporting larger issues to management.

What skills and experience do you need for this job?

• Previous leadership and cash handling experience required.
• Experience working in retail and use of point-of-sale systems.
• A passion for coaching and developing team members with a proven track record of safety 1st practices.
• A strong hospitality-focused approach with a natural ability to proactively listen to and understand guest needs.
• A self-starter who is comfortable working in a fast-paced, high-pressure environment.
• Competent administrative skills with proficiency in Microsoft Office applications.
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment at a high altitude. Be prepared for all season weather (snow, rain, wind, hail) as retail operations are at both upper and lower stations on Whistlers Mountain.
• Secondary language skills an asset.
• Valid drivers license (Class 4 Alberta drivers license is an asset)
• To honour our commitment to be Always Honest all employees must consent to a criminal record check

What will your work environment be like?

• Beautiful. Youll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, youll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
• Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
• Independent. Youll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.
EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.