Job Description

Job Overview

We are seeking an experienced and dynamic Retail Sales Supervisor to lead our store team and ensure exceptional customer service. The ideal candidate will possess strong leadership skills, retail management expertise, and a passion for driving sales. This role involves overseeing daily store operations, managing staff, and implementing effective merchandising strategies to enhance the shopping experience. The Retail Sales Supervisor plays a vital role in maintaining a positive store environment, achieving sales targets, and fostering team development.

Duties

Supervise and motivate retail staff to meet sales goals and deliver outstanding customer service Oversee daily store operations, including opening and closing procedures Manage merchandising efforts to ensure attractive product displays and proper pricing Handle POS transactions, cash handling, and bookkeeping with accuracy Recruit, train, and develop team members through ongoing coaching and performance evaluations Develop and implement marketing strategies to increase store traffic and sales Monitor inventory levels, assist with purchasing decisions, and coordinate stock replenishment Conduct regular staff meetings to communicate goals, updates, and training opportunities Ensure compliance with company policies, safety standards, and store procedures Utilize organizational skills to manage scheduling, payroll processing, and administrative tasks efficiently Lead by example in demonstrating excellent communication skills, phone etiquette, and professional demeanor

Qualifications

Proven supervising or retail management experience with a strong background in sales management Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Strong communication skills; bilingual or multilingual abilities are a plus Proficiency in POS systems, merchandising software, and basic bookkeeping functions Demonstrated leadership capabilities with experience in team management and training & development Knowledge of pricing strategies, marketing techniques, and store operations Ability to handle cash handling responsibilities accurately and responsibly Experience in recruiting, interviewing, and supervising staff members Strong math skills for budgeting, sales analysis, and inventory management Exceptional customer service skills with the ability to resolve issues professionally Time management skills to prioritize tasks efficiently while maintaining attention to detail
This position offers an exciting opportunity for motivated individuals passionate about retail management. We value leadership qualities, organizational prowess, and a customer-centric approach to creating a welcoming shopping environment.

Job Type: Full-time

Pay: $21.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

Paid time off
Work Location: In person