Job Description

Fraser Cart Indian Store, in collaboration with Elite Overseas Services Ltd., is seeking a reliable and detail-oriented Retail Sales Supervisor to join our team. This role is a unique combination of retail floor supervision for the store and file processing work, ideal for someone who can support day to day operations and handle office-based responsibilities.

Main Job Tasks and Responsibilities:

Retail Sales and Supervision:

Supervise daily store operations and ensure a smooth and efficient workflow. Assist customers and maintain high standards of customer service and satisfaction. Guide, support, and oversee retail staff, including task management and follow-ups. Monitor inventory levels, product displays, and store cleanliness. Ensure timely ordering of stock and supplies; place orders with suppliers and follow up on deliveries. Receive, inspect and verify merchandise against invoices and purchase orders; report shortages or discrepancies. Handle sales transactions, cash handling, and prepare basic sales and inventory reports. Resolve customer concerns professionally and efficiently. Attend and respond to phone calls, take messages, and direct inquires appropriately. Maintain basic office records, files, and documentation in both digital and physical formats. Assist management with general support, including data entry and preparation of simple reports.

Education and Experience:

Post Secondary education Knowledge of principles and practices of basic office management including knowledge in using Google Suite and MS Office Suite. Handling the confidential documents related to processing of cases.

Key Competencies:

Communication skills- written and verbal. Applicant must be well-versed in preparing business communication documents. Planning and organizing Prioritizing Problem assessment and problem solving Information gathering and information monitoring Attention to detail and accuracy Flexibility
Job Types: Full-time, Permanent.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Work Location: In person