Job Description

Job Title: Retail Sales & Social Media Administrator

Do you enjoy helping customers find the right solutions, keeping things organized, and adding a creative touch through social media? Are you upbeat, approachable, and looking for a role that blends customer service with light administration and digital engagement?

Living Well Home Medical Equipment

is seeking a reliable and positive

Retail Sales & Social Media Administrator

to support our retail store, assist clients, and contribute to our online presence.

This is a full-time, permanent weekday-only role with no evenings or weekends--offering you true work-life balance while doing purpose-driven, life-changing work.

What You'll Do

Most of your time will be spent helping customers and keeping the retail floor running smoothly. You'll also handle some administrative tasks and maintain our social media channels with simple, engaging content that reflects our mission.

Key Responsibilities:

Welcome and assist customers in-store and by phone with an upbeat, friendly attitude. Prepare quotes, process transactions, and ensure accurate paperwork. Coordinate scheduling for deliveries, service calls, and equipment maintenance. Maintain store organization, merchandising, and inventory accuracy. Work with other retail staff to ensure consistent customer service. Capture photos, write short posts, and share updates on social media to highlight products, promotions, and community involvement. Monitor basic engagement (likes, comments, messages) and flag inquiries for follow-up. Assist with in-store events, promotions, and light community outreach. Support with product assembly, demos, and helping customers load items into vehicles.

What We're Looking For

Upbeat, friendly, and customer-focused with strong communication skills. Organized with good time-management and attention to detail. Comfortable using social media platforms and creating simple, engaging posts. Adaptable in a busy retail environment. Able to lift up to 40 lbs and assist with product setups/demos. A valid driver's license is required.

Bonus Points If You Have:

Previous retail or customer service experience. Experience with social media for a business or organization. Familiarity with mobility aids, wellness, or home medical equipment. Background in healthcare-related fields such as PSW, OTA/PTA, or Kinesiology.

Why Join Living Well?

At Living Well, you'll be part of a small, supportive team where your upbeat approach and customer care make a real difference. Most of your role will be helping customers directly, while also contributing to our online presence and community outreach. Our workplace is welcoming, and deeply rooted in superior customer service!

Salary will be determined based on direct experience

Note: Applicants must be comfortable with dogs; our hypoallergenic service dog is present most days.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 37.5 per week

Benefits:

Dental care On-site parking Paid time off Store discount Vision care
Application question(s):

To help us get to know you better and ensure the role is a good fit, we kindly ask that you tell us in your own words:
A) How do you feel your experience in retail, administration, or social media makes you a good fit?
B) This role is very customer-facing. How would you describe your style when helping a customer choose the right product?
C) The position includes creating simple posts for our social media. Can you briefly describe your comfort level with this, and share if you've managed or contributed to a business or community page before?
D) Our team is small, so being upbeat and reliable is important. How would past coworkers or managers describe your attitude and approach to teamwork?

Education:

Secondary School (required)
Experience:

Retail sales: 2 years (preferred) Social media management: 1 year (preferred)
Work Location: In person