Job Description

Role Overview

We're looking for a creative and customer-focused individual to join

Thamor Jewels Inc

, a premier luxury gold and diamond showroom in Mississauga. This role combines high-touch customer engagement with social media storytelling -- helping clients discover the elegance and craftsmanship of our jewelry while creating engaging content that strengthens our brand presence.

You'll assist walk-in and online customers with their jewelry needs, while also developing digital content that showcases Thamor Jewels' exquisite collection and personalized service.

Key Responsibilities

Customer Engagement

Greet and assist customers visiting our showroom or contacting us online. Guide customers through our jewelry collections and provide expert advice on gold, diamonds, and luxury pieces. Maintain up-to-date knowledge of products, promotions, and showroom events. Build strong relationships with clients to encourage repeat visits and referrals. Ensure a premium customer experience that reflects Thamor Jewels' commitment to excellence.

Social Media & Content

Create engaging posts, reels, and stories for Instagram, TikTok, and Facebook to highlight our collections, craftsmanship, and customer experiences. Confidently present on camera while showcasing jewelry features and styling tips. Capture and edit photos or short videos that reflect the luxury and elegance of our brand. Write captions, hashtags, and campaigns that resonate with diverse audiences. Collaborate with the marketing team to brainstorm new digital initiatives and creative campaigns.

Qualifications & Skills

Prior customer service or sales experience in retail, luxury goods, or hospitality preferred. Excellent communication and interpersonal skills. Confident on camera with a passion for storytelling and community engagement. Creative mindset with photography, video, and social-media content skills. Basic photo/video editing knowledge (Canva, CapCut, or similar). Multilingual skills are an asset: English + Hindi, Punjabi, Telugu, Malayalam or Tamil preferred. Interest or knowledge in jewelry, gemstones, or luxury retail is a plus (training provided).

Compensation & Benefits

Competitive base salary

Sales commissions on jewelry and luxury product sales

Employee benefits and rewards program Growth opportunities in customer experience, marketing, and brand management Inclusive, supportive workplace with a focus on creativity, collaboration, and excellence

Why Join Thamor Jewels?

Be part of a premier luxury jewelry brand that celebrates craftsmanship and elegance. Combine your passion for customer service and digital creativity in one dynamic role. Work with a diverse and motivated team that values initiative, trust, and growth.

Job Types:

Full-time, Part-time

Work Location:

In-person

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

Dental care On-site parking Store discount Vision care
Work Location: In person