Job Description

Job Summary

Liberty Athletic and Medical Supplies provides services to patients and families. We are a growing store, based in Winnipeg, that has completed its eighth year of business. Our store culture is built around client care, excellence in customer service, and long-term business relationships.

We are seeking a dynamic and experienced Retail General Manager to oversee our operations and drive the success of our organization. The ideal candidate will possess strong leadership skills, a strategic mindset, and a commitment to excellence. As the General Manager, you will be responsible for ensuring operational efficiency, fostering a positive workplace culture, and achieving business objectives.

Operational Management:

Overseeing Daily Operations: Ensuring

smooth daily operations of the retail location, including opening and closing procedures, customer service, and general upkeep.

Inventory Management: Monitoring

inventory levels, managing stock replenishment, and minimizing waste or loss.

Sales and Revenue: Developing

and implementing strategies to increase sales and revenue, including promotions and targeted marketing efforts.

Budget Management: Creating

and managing the store's budget, controlling expenses, and ensuring profitability.

Compliance: Ensuring

the store adheres to all company policies, safety regulations, and legal requirements.
Staff Management:

Recruitment and Training: Hiring

, training, and developing a team of qualified and motivated employees.

Performance Management: Setting

performance goals, providing regular feedback, and conducting performance reviews.

Team Leadership: Motivating

and leading the team, fostering a positive and collaborative work environment.

Scheduling: Creating

and managing employee work schedules, ensuring adequate coverage and adherence to labor laws.
Customer Service:

Customer Experience:

Ensuring a positive and welcoming customer experience, addressing customer needs and complaints effectively.

Building Relationships:

Fostering positive relationships with customers and the community.
Other Responsibilities:

Vendor Management:

Managing relationships with suppliers and negotiating contracts.

Marketing and Promotion:

Collaborating with marketing teams to develop and implement promotional campaigns.

Reporting and Analysis:

Analyzing sales data, identifying trends, and creating reports for upper management.
Skills and Qualifications:

Management Experience:

Proven experience in retail management, with a strong understanding of retail operations.

Leadership Skills:

Ability to lead, motivate, and develop a team.

Communication Skills:

Excellent verbal and written communication skills.

Customer Service Skills:

Strong customer service orientation and problem-solving abilities.

Business Acumen:

Understanding of financial management, budgeting, and sales strategies.

Product Knowledge:

Familiarity with medical supplies and equipment is often an asset.

Problem-Solving Skills:

Ability to identify and resolve operational and customer-related issues.

Organizational Skills:

Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized work environment.

Adaptability:

Ability to adapt to changing business needs and customer
Job Types: Full-time, Permanent

Pay: $40,000.00-$75,000.00 per year

Benefits:

Dental care Extended health care Life insurance Vision care
Work Location: In person