Job Description

Some of what you will do:

The Retail Communications Specialist is responsible for supporting the development, coordination, and delivery of clear and timely communications to our retail store network. This role plays a key part in ensuring that store associates are informed, engaged, and equipped with the information they need to support business priorities.


The successful candidate is a strong communicator with excellent attention to detail, the ability to manage multiple deadlines, and a collaborative mindset. You are comfortable working across departments to turn complex information into communications that are simple, engaging, and actionable.

Specifically, You Will:

Content Development & Delivery

Own the development and delivery of clear, concise field-facing messages using a variety of internal channels. Lead the planning, scheduling, and execution of content related to programs, campaigns, initiatives, and store-level updates. Review and proofread communications to ensure clarity, consistency, and tone. Ability to provide feedback on French-language content is a strong asset.

Stakeholder Collaboration & Strategic Planning

Collaborate with business partners to gather content, define communication plans (timing, method, audience), and ensure alignment with communication standards. Act as the primary contact for cross-functional teams to support the development and execution of communications related to sales and service initiatives.

Content Management & Platform Oversight

Manage content for all store communications platforms being responsible for organizing, reviewing, and approving all retail-specific content. Audit and maintain content regularly by identifying gaps, reporting issues, and collaborating with content owners to ensure accuracy and consistency.

Some of what you need:

Excellent written and verbal communication skills. Strong editing and proofreading abilities, with high attention to detail and the ability to manage multiple deadlines and shifting priorities. Bilingualism is a strong asset. 3+ years of experience in communications, marketing, content-focused roles, or retail operations. Familiarity with graphic design tools (e.g., Canva, Photoshop, Illustrator) is a strong asset. Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

Some of what you will get:

Associate discount Health and Dental benefits RRSP/DPSP Performance bonuses Learning & Development programs And more...

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Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.