Job Description

At Coast Appliances, we create exceptional shopping experiences that make our customers feel at home. We're looking for a

Retail Business Administrator (RBA)

to join our dynamic retail team and help keep our store operations running smoothly and professionally.

About the Role

As the RBA, you will be the face of the store, the first-person customers see, and the one who ensures every detail behind the scenes is handled with care. You will support both our customers and our sales team by coordinating deliveries, processing payments, maintaining inventory schedules, and delivering a first-class customer experience every step of the way.

How you will make a difference

Be the welcoming first point of contact for in-store and phone customers Coordinate product availability and delivery logistics with precision Manage daily payments and ensure accurate financial reconciliation Support the sales team with administrative tasks, documentation, and order tracking Help with store operations including merchandising resets and month-end processes

What makes you a great fit

1+ year of customer service experience (retail or operations support is a bonus!) Strong communication and interpersonal skills A sharp eye for detail and a knack for staying organized Confidence using Microsoft Office (especially Excel and Outlook); experience with Zendesk or ERP/CRM systems is a plus Independence, accountability, and an eagerness to take initiative
If you are someone who thrives in a fast-paced setting, loves making things run seamlessly, and takes pride in every customer interaction, this is the role for you.

Apply now and grow with us!

We thank all applicants for their time. Please note, only applicants under consideration will be contacted.

Coast is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment.
Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.

Location: 8488 Main Street, Vancouver, British Columbia V5X 4W8

Job Types: Full-time, Part-time

Pay: $19.00-$21.00 per hour

Ability to commute/relocate:

8488 Main Street, Vancouver, British Columbia V5X 4W8: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Work Location: In person

Expected start date: 2025-11-10