Job Description

What will be your daily pursuit?:
Helping our guests make memories, whether by suggesting the perfect souvenir choice or giving advice on how to best explore the park! Compensation:
The starting salary for this position is $16.50 per hour. What perks can you expect?:

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit\xe2\x80\x99s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world\xe2\x80\x99s most beautiful and iconic National Parks

What will you do in this job?:

• Greet guests in a welcoming and enthusiastic manner
• Acts as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the surrounding area, and entertainment options
• Engage guests \xe2\x80\x93 assist with selection and advice in choosing products
• Maintains store and storage areas organization, cleanliness, and stock
• Complete daily cleaning and inventory to ensure smooth opening and close of retail space including Princess Cafe equipment and supplies

• Make and serve guests hot or iced coffee, tea, lattes etc. in our Princess Cafe
• Keeps record of potential safety and maintenance issues and communicates details to supervisor
• Handle cash and credit transactions making nightly deposits
• Help maintain inventory and up to date product availability
• Listen to guest concerns and resolve issues to the best of your ability

• Assist guests and teammates where needed
• Be a utility player who can complete a variety of job duties
• Performs other duties as requested by management

What skills and experience do you need for this job?:

• Work ethic and commitment to teammates and guests

• Retail experience preferred
• Willing and able to work alone or as part of a larger team
• An active listener and the ability to tell stories to guests
• Ability to work in a fast-paced environment managing multiple tasks at once
• Ability to anticipate guest needs

• Calm demeanor with conflict resolution skills
• Motivated, energetic, and professional
• Physically able to complete the duties required
• Organized with a great eye for detail
• Kind to others and always bring your best

• A good communicator, always suggesting ideas and solutions
• Helpful and friendly, willing to go the extra mile
• Relaxed, flexible and able to handle a few curve balls
• Ready to have fun

What will your work environment be like?:
This fun, summer job runs from May to September 2024.

• Beautiful. You\xe2\x80\x99ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You\xe2\x80\x99ll see amazing scenery and wildlife. You\xe2\x80\x99ll participate in team events \xe2\x80\x93 and fun!
• Independent. You\xe2\x80\x99ll spend your days in and around our historic hotel
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required.

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together \xe2\x80\x93 these job duties may change based on the needs of the team and company as a whole.


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. Equal Employment Opportunity Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.