Job Description

Responsibilities:

- Helps maintain standards for raw and finished product quality, service and speed, quality and cleanliness and controls labor hours, cash flow while on shift

- Helps maintain records for safety and appropriately documents performance and/or incidents in personnel files and completes assigned shift paperwork

-Ensures that food and service meet quality control standards

-Knows and helps to enforce and educate crew on all appropriate personnel policies, labor laws, and security and safety procedures and shares knowledge and experience with crew

-May plan take-out menu and determine retail Ted food and labour costs

- Supervise delivery of food to customers and follow up with customers about their feedback

- Prepare and serve food and beverages to customers

- Take customer orders and ensure accuracy

- Operate cash register and handle cash transactions

- Maintain cleanliness and organization of the dining area

- Assist with inventory management and restocking supplies

- Follow food safety and sanitation guidelines

- Collaborate with kitchen staff to ensure timely food preparation

- Provide excellent customer service and address customer concerns or complaints

Requirements:

- Restaurant experience preferred
- Strong leadership skills to effectively supervise a team
- Proficient in cash handling procedures
- Knowledge of kitchen operations and food handling practices
- Experience in a fast-paced food service environment
- Familiarity with POS systems for order processing and payment handling
- Ability to cook basic menu items is a plus
- Excellent communication and interpersonal skills for interacting with customers and team members
- Ability to multitask, prioritize tasks, and work efficiently under pressure

Note: Interviewing skills are not included in the skills section as they are more relevant to the hiring process rather than the job duties themselves.

Summary

As a Crew Member, you will oversee daily operations in a restaurant setting, ensuring exceptional service and food quality. Reporting to the Restaurant Manager, your core responsibilities include team management, food handling, and cash handling. You will utilize your skills in supervising and interviewing to build a strong team while fostering a positive work environment. Your leadership and communication skills will be essential in training staff and enhancing customer satisfaction. Join us to lead a dedicated team in delivering outstanding dining experiences in a fast-paced atmosphere.

Job Type: Full-time

Pay: $17.60-$20.00 per hour

Benefits:

Flexible schedule On-site parking Paid time off Store discount
Education:

Secondary School (preferred)
Experience:

Hospitality: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Smart Serve (preferred)
Work Location: In person