Job Description

A&W Restaurants in Smithers, BC, is seeking a Restaurant Manager to start immediately
Base Salary: $55,000 - 72,000
Benefits include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, VisionCare, Basic and Optional Life, AD&D, along with an optional Group RRSP.
The McMurray Group is a franchise company with 47+ A&W restaurants extending across Western Canada. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.
Hours per week: 40
Language: English
Education: Secondary School Certificate or equivalent
Experience: 5 years experience in Restaurant Management within the previous 10 years.
ROLE
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business.
RESPONSIBILITIES
Operations

• Balance key goals high quality, speed of service and cost control through effective management of the operating system.
• Responsible for the weekly P&L statement of cost of goods, labour costs and direct expenses.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
• Schedules staff, including self, to operational positions and shift roles.
• Make sure all equipment and facilities are in good condition and plans for maintenance and repairs.
• Working knowledge of climate goals, ensuring they are practiced daily.

Human Resources

• Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
• Train, develop, confront poor performance and terminate staff.
• Leads meetings.
• Ensure staff safety and a healthy, motivating work environment by applying organizational culture principles.
• Documents critical incidents and report them to key individuals.
• Ensures monthly Health and Safety meetings walk through are completed and take corrective action.
• Has knowledge of HR policies and makes sure they are enforced.

Financial

• Complete daily, weekly, and period accounting administration.
• Manage inventory control, ordering, cost control and weekly inventory counts.
• Applies cash and food cost management principles.
• Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.

Customers

• Ensure that cleanliness standards and safe food handling practices are met.
• Ensure a high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
• Responsible for all local store marketing.
• Manages accidents or complaints, implementing service recovery program.
• Ensure teams appearance is to standard.

QUALIFICATIONS

• Strong interpersonal skills and proven leadership with supervisory experience
• Expertise in all restaurant positions
• Knowledge of restaurant Operating Systems
• Complete knowledge of Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERED SKILLS

• Acceptable oral and written business communication skills
• Competency in Windows 11 and MS365 Business
• Ability to give presentations
• Ability to build and maintain positive relationships with colleagues and suppliers

ADDITIONAL NOTES
Physical Demands

• Standing, lateral stepping and repetitive motion for extended periods.
• Some heavy lifting, up to 25kgs

Posted: May 6, 2025
How To Apply:
Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.
We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).
If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.
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