Job Description

Company Description
At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
Live boldly. Work with heart. Stay moved.

At Parker's, wine is part of the story, not a performance. This role blends leadership, presence, and passion for wine to create evenings that feel intimate, indulgent, and deeply human.
The Restaurant Manager is both service leader and cellar storyteller. You support daily front-of-house operations while elevating Parker's wine experience through confidence, curiosity, and genuine connection.
You are a visible leader in the room, guiding service flow, engaging guests in tableside moments, and inspiring the team through presence rather than pressure. Your energy helps define Parker's evening identity: refined but relaxed, thoughtful yet inviting.
Start Date: May 2026
Contract Type: Full-Time
Pay Rate: $55,000 to $62,000 per year, dependent on experience
Reports to: Restaurant General Manager
Key Responsibilities
Service Leadership & Operations

• Support daily front-of-house operations across all services, ensuring smooth flow and consistent execution.
• Step confidently into leadership of the dining room when required, guiding the team through service with clarity and warmth.
• Assist with scheduling, shift leadership, and pacing to maintain an intimate, unhurried guest experience.
• Uphold Parker's emotional tone: grounded, welcoming, and authentic.

Wine Experience & Storytelling

• Act as a steward of the wine cellar and interactive wine moments.
• Lead wine service with approachability and intention, guiding guests without intimidation.
• Create engaging tableside wine rituals that invite conversation and curiosity.
• Support wine-focused staff training, including pairing philosophy, storytelling, and service confidence.
• Maintain cellar organization, inventory control, and cost awareness.

Team Development & Collaboration

• Build trust and engagement through inclusive leadership and open communication.
• Inspire and motivate the team by enrolling buy-in rather than directing through authority.
• Partner closely with culinary leadership to align wine, food, and service storytelling.
• Lead by example, modeling polished execution, professionalism, and guest-first decision-making.

Qualifications
What You Bring

• Strong foundational wine knowledge with a genuine curiosity to deepen expertise.
• Experience in chef-driven, food-first dining environments.
• Confidence engaging guests and guiding wine conversations with ease and warmth.
• A collaborative leadership style and respect for culinary craft.
• High attention to detail and pride in thoughtful execution.
• A belief that wine should invite connection, not dominate the table.
• ProServe certificaiton required.

Bonus If You Bring

• Formal wine education (WSET or equivalent).
• Experience leading wine programs or cellar operations.
• A natural mentoring mindset with a passion for developing others.
• Previous luxury hotel or destination restaurant experience.

Who You Are
You are a connector, socially confident, warm, and energizing. You thrive on interaction and influence, naturally drawing people into shared purpose and momentum. You lead conversations, build trust quickly, and inspire commitment through enthusiasm rather than instruction.
You enjoy variety, fast-paced environments, and the challenge of aligning people around a shared vision. Results matter to you, but you know they are only achieved through people. You motivate, persuade, and uplift, helping both guests and colleagues feel seen, valued, and engaged.
At Parker's Table, your presence sets the tone. You don't just manage the room, you animate it.
Lead with heart. Inspire connection. Stay moved.
Physical Demands

• Continuous standing and walking throughout service periods.
• Frequent bending, reaching, and lifting up to 11lbs (5kg); occasional lifting up to 22lbs (10kg).
• Ability to work in a dynamic dining environment with varied pacing and guest interaction.

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we'd love to hear from you. Explore current opportunities and discover what it means to be a Heartist at .
We're committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we'll work with you to ensure your needs are met.
At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.
Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it's only fitting that our workplace reflects the same richness.
Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.
Inclusion isn't a box we check, it's a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.
Together, we build a workplace where belonging isn't just possible, it's expected.
Be you. Be bold. Stay moved.
#CWMRSummer26
#CWMRLeadership

Skills Required