Are you a passionate and results-driven hospitality leader? Do you have what it takes to manage and grow multiple QSR Restaurant locations while delivering truly exceptional guest experience? If you thrive in a fast-paced, multicultural environment and have expertise in FOH, BOH, Administration, HR, Sales, Marketing, Menu Development, and Social Media, we want you in our team!
This is your opportunity to be part of a rapidly growing restaurant brand that combines culinary innovation with operational excellence.
About the Employer
A dynamic and fast-growing South Asian flavourful food and dessert brand operating across Canada and the USA, is seeking proactive and detail-oriented Restaurant Manager (to manage multiple locations) to join their expanding team. This brand is known for its premium quality, customer-first approach, and modern take on traditional flavors.
Key Responsibilities:
As Restaurant Manager (Multi-Unit), you will engage in:
Operations & Leadership
Oversee day-to-day FOH & BOH operations across multiple locations.
Maintain high standards of food quality, service, and compliance (health & safety, local regulations).
Implement operational SOPs to ensure consistency across all branches.
Manage inventory control, cost analysis, and supplier negotiations.
Team Management & HR
Recruit, train, and develop FOH & BOH staff to deliver exceptional service.
Create and execute training programs for staff, focusing on hospitality standards, upselling, and compliance.
Manage scheduling, payroll, and employee performance reviews.
Business Development & Sales
Develop and execute sales strategies to drive revenue and profitability.
Analyze competition and market trends to stay ahead.
Assist in new location openings including planning, hiring, and setup.
Menu & Marketing
Collaborate with chefs and culinary team on menu development and seasonal promotions.
Drive brand visibility through social media, influencer partnerships, and marketing campaigns.
Ensure menus meet customer preferences and profitability targets.
Required Qualifications:
Minimum 6+ years of experience in restaurant management, with at least 2 years in a multi-unit role.
Proven experience in FOH & BOH management, HR, and business administration.
Strong knowledge of sales, marketing, social media trends, and customer engagement strategies.
Hands-on experience with opening new restaurant locations.
Familiarity with health & safety regulations, labor laws, and compliance.
Knowledge of different cuisines (especially multicultural or fusion) is a strong asset.
Excellent communication, leadership, and problem-solving skills.
Ability to analyze financial reports (P&L) and improve profitability.
Education & Certifications:
Hospitality Management, Business Administration, or Culinary Arts degree preferred.
Food Safety & Handling Certification and First Aid/CPR an asset.
Why Join Us?
Opportunity to career with a fast-growing brand in Canada & USA.
Competitive salary + performance incentives.
Growth path to Regional Manager or even VP Operations.
Base Salary Range (Annual)
Mid-level experience (6-8 yrs): CAD $55,000 - plus Incentive.
1. Annual Performance Bonus (10%-20% of Base Salary)
Sales Growth:
Meeting or exceeding revenue targets (e.g., 10%-20% growth YoY).
Cost Control:
Maintaining food and labor cost within target percentages.
Customer Satisfaction:
Based on reviews, feedback scores, and mystery audits.
Compliance:
Passing health & safety audits, brand SOP adherence.
Example:
$55,000 base salary + if 15% performance bonus = $63,500 total potential compensation.
$65,000 base salary + if 15% performance bonus = $74750 total potential compensation.
2. New Location Opening Bonus
One time flat amount per successful store launch:
$2,500 - $5,000 per location
4. Additional Perks & Benefits
Health & Dental Insurance
Meal Discounts
Professional Development Budget (for hospitality conferences/training)
How to Apply:
Send your resume and cover letter to hr@tickerjob.com with the subject line:
"Restaurant Manager Application - [Your Name]"
Job Type: Full-time
Pay: $58,988.91-$68,039.86 per year
Benefits:
Dental care
Extended health care
Application question(s):
What is the largest team you have managed, and what were their roles?
Have you been involved in opening new locations? If so, what was your role in the process?
What is your approach to recruiting and retaining top talent for FOH and BOH roles?
How do you develop training programs for staff? Can you give an example of one you implemented successfully?
How involved have you been in menu development? What factors do you consider when introducing a new dish?
What experience do you have in implementing marketing campaigns, both offline and on social media?
How do you delegate responsibilities while maintaining accountability across your team?How have you increased sales or improved profitability in your previous roles?
How do you set and monitor sales targets for multiple locations?
What strategies do you use to identify and outpace competitors in your market?