Job Description

Overview

Banh Mi Express (1-723 Richmond St., London, ON N6A 3H2) are seeking an experienced and dynamic

Restaurant Manager

to lead our team and oversee daily operations at our bustling restaurant. The ideal candidate will possess strong leadership skills, a passion for food service, and a commitment to delivering exceptional customer experiences. This role offers an exciting opportunity to manage all aspects of restaurant operations, ensuring efficiency, quality, and profitability while fostering a positive work environment.

Duties

Order Management

: Supervising the order-taking process to ensure accuracy and efficiency, especially coordinating between kitchen staff and front-of-house to manage online and phone orders.

Problem Resolution

: Addressing operational issues related to staff or service delivery, facilitating solutions, and implementing changes to prevent future problems.

Staff Supervision

: Managing restaurant staff by scheduling shifts, overseeing training, and ensuring that all team members understand and fulfill their responsibilities.

Inventory Management

: Monitoring inventory levels, ordering supplies and ingredients, and handling stock organization to ensure the kitchen is well-equipped and operations run smoothly.

Quality Control

: Ensuring that food preparation and presentation comply with the restaurant's standards, including regular checks for consistency and adherence to health and safety regulations.

Financial Duties

: Assisting with financial tasks such as overseeing cash handling while ensuring transactions are recorded accurately.

Delivery Coordination

: Managing the logistics of delivery services, including the scheduling and routing of deliveries, and coordinating with delivery personnel to ensure timely and accurate order fulfillment.

Marketing and Promotion Support

: Supporting marketing initiatives by helping prepare materials and promotions, particularly for takeout, pickup, and delivery services, without needing to engage directly in promotional conversations.

Problem Resolution

: Addressing operational issues related to staff or service delivery, facilitating solutions, and implementing changes to prevent future problems.

Qualifications

Completion of secondary school/high school diploma is required; Minimum 3 years of work experience in the food service industry in a high volume restaurant that specialized in Vietnamese cuisine; Minimum 6 months of performing supervisory duties in a high volume Vietnamese restaurant; Proficiency and knowledge in Vietnamese cooking techniques and food safety regulations; Strong leadership and communication skills; Strong decision-making and problem-solving skills; Working knowledge of food safety and sanitation standards; Able to multi-task and work in a high volume fast-paced team environment; Excellent problem-solving and organizational skills; A passion for food and cooking to guarantee a high-quality experience for your customers; Ability to work in a team environment with shared ownership and responsibility; Must be mature, patient, professional, and have a growth mindset at all times; Able to work flexible hours, including evenings, weekends, and holidays. Basic Proficiency in English. Ability to work under pressure in a fast-paced environment while maintaining professionalism. Preferred Extras (not mandatory): Vietnamese language as most of our staff members speak Vietnamese. Join our team as a Restaurant Manager where your leadership will directly impact guest satisfaction and operational success! Permanent, Full time (44 hrs/wk) @ $36.07/hr. Work schedule varies: includes evenings, weekends, and holidays.
Please send resume. Applications are accepted by email only. No in-person applications. .

Job Type: Permanent

Education:

Secondary School (preferred)
Experience:

working in restaurant: 3 years (preferred)
Language:

English (preferred)
Work Location: In person

Job Types: Full-time, Permanent

Pay: $36.07 per hour

Expected hours: 44 per week

Benefits:

Commuter benefits Flexible schedule
Work Location: In person