Job Description

Banh Mi Express (1-723 Richmond St., London, ON N6A 3H2) seeks

Restaurant Manager

to perform the following duties:

Order Management

: Supervising the order-taking process to ensure accuracy and efficiency, especially coordinating between kitchen staff and front-of-house to manage online and phone orders.

Staff Supervision

: Managing restaurant staff by scheduling shifts, overseeing training, and ensuring that all team members understand and fulfill their responsibilities.

Inventory Management

: Monitoring inventory levels, ordering supplies and ingredients, and handling stock organization to ensure the kitchen is well-equipped and operations run smoothly.

Quality Control

: Ensuring that food preparation and presentation comply with the restaurant's standards, including regular checks for consistency and adherence to health and safety regulations.

Financial Duties

: Assisting with financial tasks such as overseeing cash handling while ensuring transactions are recorded accurately.

Delivery Coordination

: Managing the logistics of delivery services, including the scheduling and routing of deliveries, and coordinating with delivery personnel to ensure timely and accurate order fulfillment.

Marketing and Promotion Support

: Supporting marketing initiatives by helping prepare materials and promotions, particularly for takeout, pickup, and delivery services, without needing to engage directly in promotional conversations.

Problem Resolution

: Addressing operational issues related to staff or service delivery, facilitating solutions, and implementing changes to prevent future problems.

Required Qualifications:

Completion of secondary school/high school diploma is required; Minimum 3 years of work experience in the food service industry in a high volume restaurant that specialized in Vietnamese cuisine; Minimum 6 months of performing supervisory duties in a high volume Vietnamese restaurant; Proficiency and knowledge in Vietnamese cooking techniques and food safety regulations; Strong leadership and communication skills; Strong decision-making and problem-solving skills; Working knowledge of food safety and sanitation standards; Able to multi-task and work in a high volume fast-paced team environment; Excellent problem-solving and organizational skills; A passion for food and cooking to guarantee a high-quality experience for your customers; Ability to work in a team environment with shared ownership and responsibility; Must be mature, patient, professional, and have a growth mindset at all times; Able to work flexible hours, including evenings, weekends, and holidays. Basic Proficiency in English.

Preferred Extras (not mandatory):

Vietnamese language as most of our staff members speak Vietnamese

Permanent, Full time (44 hrs/wk) @

$36.07/hr.

Work schedule varies: includes evenings, weekends, and holidays.

Please send resume to .

Applications are accepted by

email only

.

No in-person applications

.

.

Job Type: Permanent

Pay: $82,528.16 per year

Schedule:

8 hour shift Evening shift Monday to Friday Morning shift Night shift On call Weekends as needed
Education:

Secondary School (preferred)
Experience:

working in restaurant: 3 years (preferred)
Language:

English (preferred)
Licence/Certification:

Culinary Certificate (preferred)
Work Location: In person