Job Description

Overseas daily operations, Staff management hiring, training, scheduling, financial oversight including inventory, budget & Cost Control. Strong Leadership, Communications, Organized skills, also worked as a crew member in an airline are essential for this role.

Minimum Requirement (Do NOT apply unless all are met):

5+ years of experience as a Restaurant Manager or General Manager in a full-service or high-volume restaurant.

Strong leadership skills with documented success in managing large teams (15+ staff).

Proven track record in P&L management, budgeting, and cost control.

Deep knowledge of food safety, labor laws, and operational standards.

Fluent in English (both spoken and written).

Able to work evenings, weekends, and holidays as needed. Also assist in other F&B department like Room Service & Banquet.

Experience with inventory systems, scheduling software, and POS platforms.

Excellent references from previous employers (will be verified).

Also responsible for meeting the budget and experience in sales.

To work on promotions & Strategy to increase sales.

Key Responsibilities:

Lead and supervise all front and back-of-house operations.

Recruit, train, schedule and evaluate team members.

Ensure all food safety and sanitation protocols are followed.

Maintain high customer satisfaction by ensuring quality service at all times.

Monitor and manage budgets, labor costs, and inventory.

Develop and implement strategies to increase profitability and reduce waste.

Handle customer concerns professionally and efficiently.

Actively Manage Restaurant Social Media accounts in partnership with execute Chef/ F&B Director.

Constantly drive innovation by actively promoting your restaurant within the community.

Accountable for driving revenue and profit through development & implementation of strategic practice and Promotions while in keeping with the overall concept.

Work in partnership with the Executive Chef/ F&B Director to execute the smooth & Flawless operation of both the Front & Back of the house.

Skills & Qualification

Worked as a Crew Member in Airline.

Knowledge of Current Food & Beverage trends.

Previous leadership experience in an equivalent role.

Proven ability in menu design, offering, effective marketing plans & online reputation management.

Scheduling flexibility is required to meet operation's needs.

Hours may include nights, weekends & holidays.

Preferred Qualifications (Bonus):

Culinary or Hospitality Management degree

Familiarity with specific systems you use e.g., Toast, Micros, 7Shifts.

Experience opening new restaurant locations or managing units

To Apply:

Submit a resume and a brief cover letter explaining your direct experience as a Restaurant manager. Applications without both will not be reviewed.

The Crowne Plaza Toronto Airport is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier free employment.

The Crowne Plaza Toronto Airport Hotel has an Accommodation Policy in accordance with the Ontario Human Rights Code, and the Accessibility for Ontarian's with Disabilities Act.

To avoid any delays in the recruitment process, if you require accommodation to apply or to participate in an interview process, please provide your accommodation needs in advance.

*Applicants must have a valid Canadian work permit

Job Type: Full-time

Pay: $40,884.12-$64,615.40 per year

Benefits:

Company events Dental care Extended health care Life insurance On-site parking Vision care
Work Location: In person