We are seeking a friendly and professional Host/Host to join our team. In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service from the moment they arrive. The ideal candidate will possess excellent communication skills, a positive attitude, and experience in food service or hospitality. This position offers an opportunity to be part of a vibrant environment where guest satisfaction is our top priority. Experience with Resy an asset.
Responsibilities
Greet guests promptly and courteously upon arrival, creating a welcoming atmosphere
Manage reservations and seating arrangements efficiently to optimize guest flow
Maintain a clean and organized host stand area
Assist guests with seating, answer questions about menu options, and provide information about the restaurant
Handle phone inquiries with professional phone etiquette and assist with reservations or inquiries
Utilize Resy POS system to manage seating and reservations
Coordinate with servers and kitchen staff to ensure smooth service flow
Address guest concerns promptly and professionally to enhance guest relations
Uphold cleanliness and safety standards in all guest interaction areas
Assist with running food and drinks
Assist with bussing tables
Experience
Previous experience as a host/host or in food service/hospitality is preferred
Familiarity with Resy is a plus
Strong customer service skills with the ability to communicate effectively with diverse guests
Excellent phone etiquette and guest relations skills are essential
Ability to handle multiple tasks efficiently in a fast-paced environment
Demonstrated professionalism and hospitality knowledge are highly valued
Job Type: Part-time
Pay: $17.60 per hour
Expected hours: 5 - 10 per week
Benefits:
Casual dress
Discounted or free food
Work Location: In person
Expected start date: 2025-11-21
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