Job Description

Are you looking to take the next step in your Food and Beverage career?



Sudden Sally is hiring a General Manager to lead our restaurant in Banff. This role suits a hands-on leader who values strong teams, consistent service, and being part of a fast paced, multi outlet F&B operation.



About Sudden Sally

Sudden Sally is a well-known Banff dining destination with a loyal mix of local regulars and visiting guests. The operation includes two cafes, a lounge, and a full-service restaurant. The team manages high volume periods while maintaining a welcoming, community focused approach to service and workplace culture.



The Role

As General Manager, you are responsible for the overall success of the operations. You oversee daily operations across the dining room, lounge, cafe's and catering offerings. You lead Front of House and Back of House teams, support your leadership group, and protect the guest experience every day.

You work closely with the chef to align menus, costing, staffing, and execution. You also collaborate with hotel and sales partners to support group business and special events. The role blends floor presence, people leadership, and financial accountability.



Key Responsibilities

Lead daily restaurant operations with a focus on service, quality, and consistency Recruit, train, coach, and support a strong restaurant leadership team Develop and manage budgets, labour planning, and cost controls Oversee Executive Chef and kitchen operations, costing, and execution Build strong working relationships with internal partners and local stakeholders Anticipate business needs and adjust staffing and operations accordingly Promote a respectful, positive, and high performing workplace culture

What We Are Looking For

Proven experience in a Food and Beverage leadership role Strong people leadership with the ability to motivate and develop teams Solid understanding of budgeting, labour management, and cost control Clear, professional communication skills Flexibility to work a range of shifts, including evenings, weekends, and holidays

What We Offer

Competitive total compensation package Health and dental benefits Opportunity to become an employee shareholder Employee home loan program Health and wellness programs * Complimentary hotel stays and staff discounts