Job Description

Additional Information

Job Number

25134272

Job Category

Food and Beverage & Culinary

Location

Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada, H3B 2L7

Schedule

Full Time

Located Remotely?

N

Position Type

Management

JOB SUMMARY

Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories. Assists with the menu development, recipe development and food preparation for the designated outlet. Develops beverage programs within the parameters of the company's national agreements. Maintains established policies and procedures within the designated outlet. Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories. Manages the performance of the outlet service and management staff. Develops and executes creative initiatives to enhance the guest service experience. Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.

OR


2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.

CORE WORK ACTIVITIES

Leading Food and Beverage Operations

Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories.

Assists with the menu development, recipe development and food preparation for the designated outlet.

Develops beverage programs within the parameters of the company's national agreements.

Maintains established policies and procedures within the designated outlet.

Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories.

Conducts inventory for par levels of food, beverage and paper supplies.

Establishes methods for inventory control and adheres to purchasing procedures.

Verifies the proper maintenance, cleaning and operation of the outlet and service equipment.

Develops and executes creative initiatives to enhance the guest service experience.

Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry.

Executes administrative functions such as reporting, forecasting, quality assurance and departmental meetings.

Leading Food and Beverage Team

Manages the performance of the outlet service and management staff.

Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines.

Facilitates effective communication within F&B and with support departments.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Empowers employees to provide excellent guest service.

Managing and Conducting Human Resources Activities

Interviews, selects and trains employees

Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status

Provides for the safety and security of the employees or the property

Monitors employee attendance and records absences/tardiness.

Helps direct supervisors to achieve their own development goals.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

The salary range for this position is $76,000 to $106,000 annually.



Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants

: Le Centre Sheraton Montreal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.


When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

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your purpose,

belong

to an amazing global team, and

become

the best version of you.