Job Description

The General Manager is responsible for upholding store standards, staffing and customer service with a competitive salary.

To be successful in this role, you should be a thoughtful team builder, an outgoing and enthusiastic people person and a confident decision-maker. You will be working in-store and coaching a large dedicated team to thrive and be productive. The primary responsibility is creating a customer focused environment, from greeting, cleanliness, high product quality and positivity for your team.

You will be provided support and work closely with the owners and director and draw on their knowledge and guidance.

Responsibilities:

Create the overall customer service oriented environment

Provide in-person customer care and service

Maintain cleanliness, inventory and stock levels

Direct the employee assessment process and encourage employee performance

Ensure shift coverage during sick calls

Prepare regular reports for upper management

Ensure staff follows health and safety regulations

Provide solutions to issues

Ensure product and service standards are upheld

Skills:

Proven experience in Food and Beverage management with a minimum of 3 years

Experience in planning and budgeting

Knowledge of business process and functions (finance, HR, procurement, operations etc.)

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Strong interpersonal skills and ability to manage a diverse staff

Ability to calmly handle HR issues

Strong knowledge and understanding of a fast-paced full service restaurant environment

Please apply with an updated resume to this ad if you feel you have the experience and skill necessary to thrive in this position. We offer competitive pay rates, flexible scheduling, and opportunities for career advancement.

Job Types: Full-time, Permanent

Additional pay:

• Bonus pay
• Tips

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Education:

• Secondary School (preferred)

Experience:

• Restaurant management: 3 years (required)

Language:

• English (required)

Work Location: In person