Job Description

Job Summary

We are seeking a dynamic and experienced Restaurant General Manager to oversee daily operations at our upcoming 200 seat + patio BBQ Joint. We are a top BBQ Brand in Calgary, with a Fire Masters Finalist Chef. Featuring again on the Food Network this coming year (shhh, can't tell on what VERY popular show!). We LOVE our customers and are PASSIONATE about what we do. We have an amazing dedicated team that we have crafted with our strong values and love of good people. No drama work environment. We have a unique approach to team wages with a hybrid self service model that allows tip revenue to spread out more to the entire team - allowing for a more live-able wage to all. We have a truly unique operation for someone very special to step into.

Our ideal candidate will have a strong background in the food industry, with expertise in managing BOTH

quick service

and bar / pub establishments. This role requires

exceptional leadership skills

, a next level attention to Customer Southern Hospitality, and the ability to drive operational excellence while ensuring compliance with food safety standards.

Duties

Oversee all restaurant operations, ensuring high standards of food quality, service, and cleanliness. Manage staff recruitment, training, and development to build a motivated and efficient team. Implement effective inventory control measures to minimize waste and optimize stock levels. Utilize POS systems (Lightspeed) for cash handling and transaction management. Develop and maintain budgets while monitoring financial performance against targets. Ensure compliance with health and safety regulations, including food handling and sanitation practices. Foster a positive dining experience by addressing customer inquiries and resolving issues promptly. Supervise kitchen management, including food preparation, cooking, and presentation. Conduct regular staff meetings to communicate goals, expectations, and performance feedback. Collaborate with catering team for private functions and large group bookings

Qualifications

A very high skill set towards technology and learning / trouble shooting applications. We utilize many tech platforms to drive our business, including online and table ordering. You LOVE tech. Cooking experience is a HUGE asset - in order to manage the kitchen team, you need to fully understand their roles. Experience with creating SOP's - as that will be your first assignment to clean up SOP's and set-up a Learning & Training Management Software for seamless training and consistent management across all 4 of our locations. This project EXCITES you! Proven experience in restaurant management or similar roles within the food service industry. Strong leadership skills with the ability to manage teams effectively. Experience in food preparation, cooking, and kitchen management. Familiarity with inventory control processes and budgeting practices. Excellent customer service skills with a focus on guest satisfaction. Knowledge of food safety regulations and best practices in food handling. Ability to train staff in various aspects of restaurant operations including serving techniques and hospitality management. Experience with cash handling procedures and POS systems. Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
OK. YOUR Turn. We are two fierce lady owner operators who have fought tooth and nail to independently grow our business to the multi-faceted and highly recognized operation it is today. We work extremely hard, don't believe in quitting, have extremely high standards for ourselves and our business, and are highly motivated for quality and Southern Hospitality. We are looking for our 3 wheel. The Manager that lights up the room, brings solutions, takes work off our plates, whom everyone loves and loves working with, and who customers come back time and time again for.

Sell us. Opportunity is what you make of it, we believe. Start here, grow into an operations manager. Managing Partner. Owner. Or, just be a mega incredible BBQ Joint GM ;)

Look forward to reading about you and what you can bring to this exciting role. Your cover letter is your opportunity to grab our attention. Sorry, candidates without a cover letter will not be considered.

Jenny B.

Job Type: Full-time

Pay: $90,000.00-$120,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Profit sharing
Work Location: In person

Expected start date: 2025-10-01