Job Description

Job Title: Resource Manager

Company:

PTNR Production

Location:

Vaughan, Ontario

Department:

Operations / Production

Employment Type:

Full-Time

About PTNR Production

PTNR is an industry-leading printer and manufacturer specializing in fabricated exhibits, mobile activations, and interior fixtures. Conveniently located in Woodbridge at Highway 27 and Langstaff, we bring creative ideas to life through design, project management, fabrication, print, logistics, and installation.

At PTNR, ideas are made real.

With cutting-edge wide-format print and finishing equipment, and specialized fabrication tooling, we deliver exceptional results for some of Canada's most exciting brands. We're passionate about delivering unparalleled marketing experiences and take pride in providing a workplace where our team members can learn, grow, and thrive beyond traditional boundaries.

Check us out at www.ptnr.ca or on Instagram @ptnrproduction

Position Summary

The Resource Manager will work with the account and project management team to intake labour requests, make recommendations on crew size and book labour and transportation. The resource manager is responsible for planning, coordinating, and managing labor resources (internally and externally) required for event installations and dismantles. This role ensures that the right crews are scheduled, prepared, and deployed efficiently to meet project timelines, safety standards, and production requirements. The resource manager will also book logistics and any required equipment for each event. The ideal candidate is highly organized, can multi-task, calm under pressure, and experienced in live event or production environments.

Key Responsibilities

Resource Planning & Scheduling

Plan and schedule labor resources for all installs and dismantles across multiple projects. Coordinate internal crews and external third party labour. Anticipate staffing needs based on project scope, timelines, and technical requirements. Booking trucking and logistical needs for each activation.

Crew Management

Assign crew roles based on skill sets, certifications, and experience. Act as the primary point of contact for install/dismantle crews. Communicate call times, site details, scope of work, and safety requirements.

Operational Coordination

Work closely with Project Managers, Production Managers, and Warehouse teams to align labor with equipment readiness and site logistics. Ensure installs and dismantles are executed efficiently and on schedule. Support on-site leads with staffing adjustments as needed while being mindful of the budget. Ensure any overages are communicated to the account team.

Administrative & Reporting

Assist with post-event reporting and continuous improvement initiatives.

Qualifications & Experience

3+ years of experience in live event production, experiential marketing, tradeshow, or related fields. Proven experience scheduling and managing labor for installs and dismantles. Strong understanding of event production workflows and timelines. Excellent organizational, communication, and problem-solving skills. Ability to manage multiple projects simultaneously in a fast-paced environment. Comfortable working flexible hours, including evenings, weekends, and overnight shifts as required. Proficiency with scheduling tools, spreadsheets, and familiarity with Salesforce is an asset. Valid driver's license and access to a vehicle.

Key Competencies

Resource planning & logistics Team leadership and communication Time management and adaptability Attention to detail Calm decision-making under pressure

Job Details

Full-time, Monday-Friday (8:30am-4:30pm) Benefits available after a 3-month probationary period This is an in-office position

PTNR Production is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $75,000.00-$100,000.00 per year

Benefits:

Dental care On-site parking Paid time off
Work Location: In person